Fitz Flooring No Longer In Business

I ordered carpet and booked the installation a month and a half prior. Come install day the carpet is not here because they didn't order it in time and Kirsten(scheduler) blames the customer!! I guess she forgot its a customer buying the product that pays her salary!! She tried blaming another staff member as well- shame shame!
Trying to get someone to call back to rectify the issue proved to be IMPOSSIBLE!! Real lack of service!