We contracted Century Roofing to install a new roof on our home in the fall of 2015. The team that came to our home were very clean, polite and professional.
This morning I went into our basement and noticed water dripping onto the floor and upon further investigation my husband and I assumed that the roof must be leaking. We contacted Anthony and he and his service man Eric came over to inspect (March 2016). They checked the roof and then went up into the attic through our garage - everything was completely dry and determined it was impossible that water leaked down the wall from the roof into our basement.
Anthony and Eric stuck with us to try to figure out where the leak was coming from as they had confirmed that it was not the roof. Low and behold it was our fridge!!!!!! - THANK YOU Anthony and Eric for staying with us until the leak was found. You both went above and beyond on this one and we really appreciate your efforts.
Fantastic company with Excellent Customer Service that goes above and beyond. If you are in need of a new roof please contact Anthony at Century Roofing - We are really happy with their work and Customer Service.
Thanks again
Daren & Marie
Stittsville, ON
- Approximate cost of services:
- $0.00
- Company Response
Thank you Daren & Marie for taking the time to submit a review. Don't feel bad, you're not the first to call thinking a leak is coming from the roof to then find out it's coming from elsewhere. I personally have 20 years experience in roofing and was taught everything I know from my father Rocco, founder of Century Roofing and my older brother and business partner John who has 30 years experience. Yes I could have left after discovering everything was completely dry in the attic and agreed it was impossible that water was coming in from the roof, however I didn't feel as though my job was completed. I was determined to find the culprit and ease your worried mind. You were gracious to offer to pay for my time however I declined. This is an excellent example of the type of high quality service you can expect from Century Roofing & Siding Ltd every time.