Roofing review in
Rosemère
Job was done with poor quality of shingles have to redone after 12 years. Bad customer service promised to help never returned calls and didn't come back to address issue
- Approximate cost of services:
- $4,500.00
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- Company Response
Our apologies to this homeowner. In late Fall 2016 DeLuca offered assistance with a manufacturers warranty claim. Unfortunately we were unable to follow through - Reduced winter hours, combined with the extremely heavy winds and rains through the Spring months causing an extreme influx of calls for service to repair homes at risk for water infiltration, we were unable to deliver on our promise. We wish we could have assisted in a more timely fashion, but understand this homeowners need to complete this process ahead of our availability to assist.