I went to the website to look for contractors and picked out four. I called three and filled in Deluca’s on-line form. Surprisingly, Deluca was the first one to come out and meet with me. The sales rep, Dan was very good. I must say that the reps from the other companies were also good, but I found Dan to be a little more realistic with the estimate and forthcoming on good and bad recommendations. It is too bad that the sales rep is not the one on scene doing the work as well. I noticed with past contractors that you may be really happy with the sales rep, but when the workers come - well - it can be disappointing. Dan’s estimate was generally more expensive, on the other hand, he knew that at least 5 sheets of plywood was needed and put that in directly. The other people generally had a lower estimate, but potential plywood costs were put on as a footnote and so they were out of the main quote. There were also differences in opinion regarding venting - I went with Dan’s recommendations. When it came to doing the work, I must say the crew - all of them - worked hard for the day and a half it took to do the job. When I thought they may have missed things like installing a bathroom vent, I was wrong. They were on top of everything I needed, before I mentioned it. They also went the extra mile, by helping me to install foam baffles, by shingling a small shed next to my main one, and by completely removing all debris from the job. They had music, which I was worried about as I didn’t need to hear complaints from my neighbours (or my resident mother! ). I like to work with music, but not everyone likes my taste in music. Suggestion - I do like to see team uniforms - it adds to professionalism. I was also glad to see Deluca follow up on my satisfaction with the job. Later, they sent me warranty papers for the roof. Overall, I was very happy with the company and would hire them again.
- Approximate cost of services:
- $7,500.00