High Efficiency Cooling & Heating Inc

Heating & Air Conditioning
570 Alden Road Unit 3 Markham ON L3R
Write a Review
Write a Review

HomeStars
Heating & Air Conditioning
High Efficiency Cooling & Heating Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of Award '22 winner 3 timesBest of Award '22winner 3 times

Reviews for High Efficiency Cooling & Heating Inc

Average customer rating:
9.8 10 (485 reviews)

Sort by

Rocco
Rocco
2 reviews Vaughan, ON
10/10

AC Unit

I recently purchased a new house. I was in the market for a new AC unit. After speaking to several different contractors, I came across Rocky Wang. When we started to talk he made me feel really comfortable. He was very knowledgable about his products and all the services. The day the service had taken place Rocky was present to make sure everything went smooth. Thank you Rocky for all you've done.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Hi Rocco,
You are welcome. So glad you are happy with our service.
Rocky

stefan from East York
stefan from East York
2 reviews East York, ON
10/10

ductless air conditioner

Rocky Wang and team replaced ductless ac in our home, trustworthy, honest and very professional. Theinstallation was top notch and the team left our house spotless. I highly recommend Rocky and team, after many frustrating discussions with other providers they were a breath of fresh air.

Approximate cost of services:
$5,700.00
Was this review helpful?
Rachel  from Whitchurch-stouffville
Rachel from Whitchurch-stouffville
1 review Whitchurch-Stouffville, ON
10/10

Installing air conditioner

I am very satisfied with their service, especially with the service that salesperson Rocky and other gentlemen Mr.Lu provide me. The first time Rocky came to my house, he wasnt sure if i would give the business to him, just because of my new townhouse's structure( you have to put air conditioner machine on the second floor deck instead of the back yard). but he was still very patient to explain to me how to install an air conditioner and what i was suppose to do and to be careful if i go with other companies. however, after couple of hours we finally found a way to resolve the problem.

And just because of my new house's structure, Mr.Lu spend more than 6 hours in my home to install the air conditioner on without any attitude.

like their staff , and their professional skills, i will go back for sure.

Approximate cost of services:
$2,500.00
Was this review helpful?
Tai
Tai
13 reviews Ballantrae, ON

First Review

10/10

New AC Installation

I picked this company based on the reviews I saw on Homestars.ca. It turned out to be a great choice.

High Efficiency Cooling & Heating Inc. was the first and only company I contacted for a quote. Rocky Wang who came to give me an estimate was so detailed and professional in his presentation that I was impressed enough to sign with him right then and there.

The installation was slated for a few days later, and the crew showed up punctually, and they did a good and clean job.

One note to point out here. I first called them at the number on their website and left a message with the receptionist who said a salesperson would call me as soon as possible. I didn't get a call that afternoon or the next day, so I emailed them around midnight the next night. Rocky returned my email almost immediately, called me first thing the next morning and scheduled for an appointment for the next day. As mentioned before, he was very detailed in his explanation. His after-sales service was also excellent. He arranged for the company's technician to come over to check the system when I called, and then he showed up himself. I find that very reassuring since he was the one I dealt with when I bought.

My old AC failed, and I had a bad experience with the company that installed it. That's why I searched through Homestars.ca this time to pick a different company to install a new AC for me. Neither Homestars.ca nor High Efficiency Cooling and Heating Inc. disappoint. I am very glad I found them, and I would recommend that if you deal with this company, ask specifically for Rocky.

Approximate cost of services:
$2,800.00
Was this review helpful?
Doris Li from Vaughan
Doris Li from Vaughan
1 review Vaughan, ON
10/10

New AC and furance

From Rocky to every worker sent to our home we were very satisfied with this company. They did a great job with a reasonable cost. Rocky spent so much time with us to explain the different between models and help us to decide the best combination for our house. The new AC and furance were installed in one day and the installers were so professional. We would not hesitate to recommend them to anyone.

Approximate cost of services:
$5,500.00
Was this review helpful?
Edwin E from Toronto
Edwin E from Toronto
1 review Toronto, ON
10/10

Furnace installation

I finally decided to replace my old furnace. I contacted High Efficiency, Rocky Wang came over and provided me with very honest and great advice. I spoke to him a few times he was always courteous and very knowledgeable. I did alot of research and had three other companies bid for the job but after speaking to Rocky I knew I had found the right price plus great service.
I decided on the Infinity 98 and my house has never been this comfortable.The installation took a day including a chimney liner. They did a great job and after the job was completed my house was left clean and tidy. I recommended them to my father who went on to purchase an AC from them.

Approximate cost of services:
$3,500.00
Was this review helpful?
natasha from Markham
natasha from Markham
1 review Markham, ON
10/10

air conditioning

My hot water tank cracked on the 31st December 2012, and the furnace room was filled with water. Called many companies and hoped that someone can installed a new one for me as soon as possible. Neither there was no one pick the call nor they said that they won't be available until the 2nd of Jan., which is after the holiday. But when I reached High Efficiency Cooling and Heating, they gave me the price through the phone and promised to installed it right away. Few hours later, High Efficiency's installers arrived. When they arrived, they didn't push themselves to install it right away; instead, they discussed very thorough how are they going to run the vent for the tank. Since my furnace room is located in the center of my finished basement, which increase the job difficulty, so I expecting them to charge extra, which was agreed during our previous conversation. OMG, because of the flooding, because of tiny furnace's room, because of the finished basement, ........ etc., they do have to spend extra hours. Finally, they did a magnificent job,and clean up the place. They take my cheque without charging me ANYTHING extra. I am really happy about their workmanship and the way they treat their customer.
Last week the temperature rise, it was so hot and my AC is not working properly. I call High Efficiency to get me a new one, just like last time, they were here within 12 hours. I really appreciate the way they treat me, when they said that they will be here within 9 to 10 am, then they were here before 10am. Thanks High Efficiency.

Approximate cost of services:
$2,000.00
Was this review helpful?
Calvin from Pickering
Calvin from Pickering
2 reviews Pickering, ON
10/10

New AC install

I had High Efficiency Cooling and Heating give me an estimate 1.5 months back. Charton came over and briefed me on everything i need to know about the AC and install for over 2 hours, he was very professional and knowledgeable. Other estimates from other companies did not have this level of detail. He also gave me a price for a Carrier AC that I could not refuse. The install happened on a Sunday and they were done within 3 hours. I am very satisfied of my purchase and would recommend them to anyone that needs an AC install.

Approximate cost of services:
$2,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about High Efficiency Cooling & Heating Inc

“Home Comfort and Energy Saving Expert”
“Take your home comfort to the next level and control your utility bill at reasonable level” is our goal from the first day we start our business.
Installation - Service - Maintenance Residential, Commercial and Industrial HVAC Equipment
AUTHORIZED DEALERS FOR PREMIUM BRANDS :
CARRIER, VIESSMANN, Slant-Fin, Weil Mclain, NTI, Rinnai, NAVIEN, MITSUBISHI, Fujitsu

We service all the brands:
Carrier Furnace, Carrier Air Conditioner,
Lennox Furnace, Lennox Air conditioner,
Trane furnace & Trane Air Conditioner,
Amana furnace & Amana Air Conditioner,
Goodman furnace & Goodman Air Conditioner,
Bryant furnace & Bryant Air conditioner,
York Furnace & York Air conditioner
Coleman Furnace & Air Conditioner
Keeprite Furnace & Keeprite Air Conditioner
Rheem Furnace & Rheem Air Conditioner
American Standard Furnace & Air conditioner
Viessmann Boiler, Slant-Fin Boiler, Weil Mclain Boiler, NTI Boiler, Humidifier. Air Cleaner. Duct Work System.Furnace & Air Conditioner Replacement, Installation. Furnace Rebate. O.P.A Rebate. Enbridge Rebate Enbridge red tag correction, gas leak repairs

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Water Source Heat Pump, Condo Heat Pump, Condo Fan Coil, Air Makeup Unit, Cooling Tower, Commercial Rooftop unit, Commercial Boiler, Gas Furnace, Air Conditioner, Gas Fireplace, Gas Boiler, Ductless Air Conditioner, Tankless Water Heater, Steam Humidifier, Humidifier, HRV/ERV, Air Purifier,HEPA, Make up Air unit
SERVICES
Condo Heat Pump replacement, repair and maintenance. Condo Fan Coil Replacement, repair and maintenance. Heating: New Furnace installation, Furnace replacement, Furnace repair & Maintenance Cooling: New Air Conditioner installation, Air Conditioner Replacement, Air Conditioner repair & maintenance. Ductless Air conditioner installation Boiler: Boiler replacement, repair & Tune up IAQ: Humidifier, HRV & ERV, HEPA Air Purifier & EAC Ductwork, Gas line installation,
BRANDS
Carrier, Lennox, Trane, York, American Standard, Rheem, Armstrong, Goodman, Keeprite Viessmann, Slant Fin, Weil Mclain Rinnai, Navien Mitsubishi, fujitsu, LG,
SPECIALITIES
Carrier President's Award Winner, Carrier Million Dollar Club Award Carrier Excellent Sale Award Carrier Factory Authorized Dealer NATE(North American Technician Excellence) Certified contractor. Dedication to Quality Service is second to none
WEBSITE
http://www.HighEfficiencyInc.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Check, Credit Card, Cash
LICENSES
TSSA,G1 & G2 Gas License & Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
HRAI, BBB, TSSA, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
5 million liability insurance
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.