The entire process with Herb Lodde & Sons went very smoothly. I did some research on roofing materials and methods before hand so that I would have some way of knowing when I might be getting ripped off. We met with Jason who did our quote and discussed the various options with us. He was quite knowledgable and I found that many of the things that I had learned in my research were echoed in the things that he had to say. The quote was in the middle of three quotes we had received, however the shingle quality and warranty was much better, which gave us much better value for our dollar. Once the deal was signed the rest of the process went as planned. Installers worked quickly and carefully and completed the new roof in one day (about 10 hours of work). The roof was then checked by the company's QA inspector about a week later, and then we received an invoice a week after that. Overall we were very satisfied and the new roof looks very good on our house.