The Comfort Shoppe

Heating & Air Conditioning
Bowmanville ON L1C 1A2
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77%

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Reviews for The Comfort Shoppe

Average customer rating:
9.5 10 (162 reviews)

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Sherri Morrison from Haydon
Sherri Morrison from Haydon
2 reviews Haydon, ON
2/10

Emergency service

After reporting our electric furnace & heat pump had stopped working on the coldest day of the winter this year, it was more than 24 hours before we had a visit from any of the service team. This was after I let them know that I had a husband @ home who was very ill with cancer & I needed to keep him warm. I really feel that the response time was poor & how do their priorities in emergencies work?

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

We apologize for the delay in service. As we did not have the part required to fix the issue of your breaker. It was to be ordered which unfortunately wasn't available until the next day.

Kyrke from Bowmanville
Kyrke from Bowmanville
1 review Bowmanville, ON
8/10

Furnace and Air

Great experience with Ray at the Comfort Shoppe. Job was done on time and the installers very courteous and informative. I would definitely recommend this company to anyone interested in have a furnace or air conditioner installed.

Approximate cost of services:
$10,000.00
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Company Response

Hello Kyrke
Thanks for the review. I am happy you had a good experience. It was a pleasure to have installed this system for you and your family.

Les from Newcastle
Les from Newcastle
1 review Newcastle, ON
10/10

Gas Furnace

We had our gas furnace put in by the Comfort Shop. The work was excellent and so was the service. Very profesional and friendly service.
The job was done ontime, and we are so glad to have chosen the comfort Shop, I would highly recommend this company.

Approximate cost of services:
$4,000.00
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Company Response

We are happy to have supplied you with a much more efficient heating system compared to your electric furnace. Looking forward to servicing your HVAC equipment in the future.

Henry Pokorski from Haydon
Henry Pokorski from Haydon
1 review Bowmanville Newcastle, ON
8/10

Propane Furnace and Heat Pump

Had to replace our oil furnace and remove oil tank for insurance purposes. Comfort Shoppe gave us the best quote for quality equipment and handled the co-ordination with Superior Propane. Overall, the installation went as planned and we were pleased with the final result. Roy was very helpful and knowledgeable. We would recommend Comfort Shoppe for home heating requirements.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the review Henry. Your air source heat pump/propane furnace will offer you great savings on your heating cost in the future. We hope you enjoy.

Linda Walsh from Oshawa
Linda Walsh from Oshawa
1 review Oshawa, ON
10/10

New Furnace

I was referred to The Comfort Shoppe to have my furnace replaced. It was a very old furnace, and the high efficiency model that I purchased from The Comfort Shoppe was installed quickly (within days of my phone call for a quote), and very reasonably priced! The staff was courteous, and took the time to explain my new furnace to me. Thank you!

Approximate cost of services:
$3,200.00
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Company Response

Yes Linda, the Goodman GMEC96 offers a great value for a two stage furnace. We hope you enjoy the efficiency of your new system.

connie from Port Perry
connie from Port Perry
1 review Port Perry, ON
9/10

Furnace

Was very professional. Ensured the furnace was correctly fitted and installed correctly. The owner especially was a huge help and took the time to explain the variety of furnaces and which one would fit best in my home and was installed days after ordering the furnace with no issues. Great company!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the review Connie. We are thankful for the kind words. and hope to continue to make you happy.
Sincerely Ray

Russell Dawson from Newcastle
Russell Dawson from Newcastle
1 review Newcastle, ON
10/10

Tankless water heater

The product is great. The workmanship of the technicians was flawless. They informed me of all the particulars I needed to know. I will use them for my annual service. Highly recommended .

Approximate cost of services:
$3,500.00
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Company Response

The Navien NPE Series is the newest line of tank less water heaters available with the built in recirculation feature it virtually eliminates the issue of fluctuating water temperatures that other models suffer from . With 15 year warranty you have an outstanding product with a great warranty. thanks for the review Russell

stana phillips from Bowmanville
stana phillips from Bowmanville
1 review Bowmanville, ON
9/10

hot tub

Very good customer service, did not pressure us to buy but were there to answer any questions. I also like the ongoing service after our purchase such as testing the water and helping us improve our hot tub experience.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the review. Your Viking spa offers great value and comfort, and will bring your family many years of enjoyment.

Brian Arsenault from Bowmanville
Brian Arsenault from Bowmanville
5 reviews Bowmanville, ON
10/10

A/C Trouble

I have an older A/C unit that wasn't providing cold air. Upon investigation by The Comfort Shoppe, the problem was a bad relay contact. I felt The Comfort Shoppe had my best interests in mind, whereby they didn't attempt to pressure me into buying another A/C unit (I found this to be the case when resourcing other HVAC companies for the repair). "Jake" the Comfort Shoppe technician quickly diagnosed the problem, assessed the age of the A/C unit and gave me encouragement that the unit was still healthy and could be repaired at a very reasonable cost.

Approximate cost of services:
$250.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Comfort Shoppe

Many years of experience are behind the friendly staff at The Comfort Shoppe. From our beginnings in 1986, we have grown with tremendous success to six locations to serve you better covering all York and Durham regions:

TORONTO - RICHMOND HILL - PICKERING - WHITBY - BOWMANVILLE - PETERBOROUGH

The Comfort Shoppe sells and services a variety of home comfort products, including furnaces, boilers, fireplaces, mantels, heating, air conditioning, geothermal heat pump systems, demand hot water systems and ductless heating and cooling systems. We serve Bowmanville, Courtice, Newscastle, Oshawa, Whitby, Pickering, Ajax, and surrounding areas.
Today we offer a diversifed portfolio of products, but the end result is the same... Old fashioned care and service for you, our customers!

Heating & Air Conditioning, Water Heaters, Gas and Propane Fireplaces and Stoves.

PASSION FOR EXCELLENCE FOR OVER 30 YEARS.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, boilers, fireplaces, mantels, heating, air conditioning, geothermal heat pump systems, demand hot water systems, ductless heating and cooling, pool
SERVICES
Repair of furnace, central air conditioner, fireplace, heat pumps, water heaters
BRANDS
Lennox, Goodman, Navien, Bosch, Carrier, Trane, Rheem, Rinnai, Regency, Majestic, Vermont Castings, Heatilator, Bismar Martin, Bard, WaterFurnace, Navien, Saywood, and Mitsubishi Mr. Slim.
WEBSITE
http://www.comfortshoppe.com
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, cheque, credit card, debit, email transfer, EFT
LICENSES
T.S.S.A.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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