The Comfort Shoppe

Heating & Air Conditioning
160 Baseline Road East Bowmanville ON L1C 1A2
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Reviews by rating (past 12 months)
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Reviews for The Comfort Shoppe

Average customer rating:
9.5 10 (123 reviews)

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joan.patterson
joan.patterson
1 review Bowmanville, ON
10/10

Furnace replacement

Quick response to a call that I had no heat and space heaters o get me through the night with a next morning replacement . Couldn’t ask for a better response. Thank you.

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Company Response

We won't leave our customers out in the cold! In the odd situation where we can't do a same-day install we always leave an appropriate amount of space heaters until your new furnace is up and running. Thank you for your kind review :)

BD
BD
1 review Bowmanville, ON
10/10

Furnace Replacement

The whole experience was excellent. Everything was handled very professionally from my first call for the after hours emergency, then the customer service support and the installation. My wife and I are very satisfied. Thank-you to the entire team at The Comfort Shoppe. Nice to have service like this close to home.

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Company Response

What a nice review! The Comfort Shoppe has been serving Durham Region for over 30 years. With a store-front office and showroom in Bowmanville we are completely accessible to our customers, unlike many of our competitors who are only a phone number. Thank your for the 10 star review :)

rwwhitwham
rwwhitwham
1 review Newcastle, ON
10/10

Furnace purchase/installation

on one of the coldest days of the year, our furnace broke down. Thanks to The Comfort Shoppe, we had a new furnace (and a warm home) less than 24 hours later. Sales/Admin staff as well as installer were all very professional and great to deal with! I would recommend them anytime.

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Company Response

During the cold months The Comfort Shoppe provides service 24/7. No one wants to be without heat so we always try our best to provide a less than 24 hour turnaround. Thank you for the 10 star review :)

Mark
Mark
1 review Bowmanville, ON
10/10

Tankless water heater

Well mannered, Timely and efficient
Cleaned up well. Took away the old equipment as well. Very Happy client

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Company Response

Very glad to hear you were more than satisfied with the installation of your new tankless water heater. We also provide maintenance on tankless water heaters which should be flushed every one to two years. Thank you for the 10 star review :)

sleblanc
sleblanc
1 review Bowmanville, ON
10/10

New furnace installation

Guys covered floors cleaned up the garbage did a great job The guys were polite

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Company Response

We often hear comments on how polite our technician are. We think they are pretty nice too! And experts and what they do. Thank you for your review :)

Disappointed  in Bowmanville
Disappointed in Bowmanville
1 review Bowmanville, ON
9/10

Free standing stove

The comfort shoppe came through and fixed all my heating issues. Scott and John worked hard to get it done. I highly recommend these guys for all your heating and air conditioning needs.

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Company Response

Thank you very much for the review, we always try to ensure our customers get the results they are looking for. Your recommendation is very much appreciated

Kim H.
Kim H.
1 review Courtice, ON
10/10

New furnace.

They showed up on the scheduled day, took the old furnace out. They put protective mat down so not to scratch the floor. I was very happy with the work and politeness of the technicians.

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Company Response

When you are happy, we are happy :) Thank you for your review and we look forward to maintaining an HVAC relationship with you.

kate.whelan4
kate.whelan4
1 review Oshawa, ON
10/10

AC/furnace

A new AC unit and furnace were installed. Installation was timely, the workers were knowledgeable, professional, and efficient. Overall I’m very satisfied.

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Company Response

Another satisfied customer! If you recommend us to a friend and they use our services you can receive up to $100 credit to be used against future services. Thank you for the great review :)

Stephan K.
Stephan K.
1 review Pickering, ON
10/10

Furnace?Air conditioner

Excellent work efficient and quick. Their people were friendly and knowledgeable. i would definitely recommend them to others.

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Company Response

Thank you for the great review! If someone purchases a furnace or AC from us through your recommendation we will put a $100 credit on your account to be used for future service, maintenance or purchase at The Comfort Shoppe.

ryan h.
ryan h.
1 review Bowmanville, ON
10/10

A.C installation and maintenance

Annual service. Professional and knowledgeable. Came in the middle of the three hour window. We were advised of noise to accommodate our one year old son. Amazing.

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Company Response

Customer service is the number one priority at The Comfort Shoppe! If you recommend us to a friend or neighbour and they use our services we will give you $10 off your next service or maintenance. If they use us for an installation above $1000.00 we will deduct $100.00 off your next installation (above $1000.00)! Remember, we service, maintain and install all HVAC equipment and gas fireplaces. Thank you for the great review :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Comfort Shoppe

Many years of experience are behind the friendly staff at The Comfort Shoppe. From our beginnings in 1987, we have grown with tremendous success to our large showroom located at 160 Baseline Rd. East, in Bowmanville, Ontario.
The Comfort Shoppe sells and services a variety of home comfort products, including furnaces, boilers, fireplaces, mantels, heating, air conditioning, geothermal heat pump systems, demand hot water systems and ductless heating and cooling systems. We serve Bowmanville, Courtice, Newscastle, Oshawa, Whitby, Pickering, Ajax, and surrounding areas.
Today we offer a diversifed portfolio of products, but the end result is the same... Old fashioned care and service for you, our customers!

Heating & Air Conditioning, Gas and Propane Fireplaces and Stoves, Swimming Pool Heaters, Pool, Spa & Hot Tub Chemicals
www.comfortshoppe.com

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, boilers, fireplaces, mantels, heating, air conditioning, geothermal heat pump systems, demand hot water systems, ductless heating and cooling, pool, Spa & hot tub chemicals,
SERVICES
Repair of furnace, central air conditioner, fireplace, heat pumps, water heaters
BRANDS
Lennox, Goodman, Regency, Majestic, Vermont Castings, Heatilator, Bismar Martin, Bard, WaterFurnace, Navien, Saywood, and Mitsubishi Mr. Slim.
WEBSITE
http://www.comfortshoppe.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, cheque, credit card, debit, email transfer, EFT
LICENSES
T.S.S.A.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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