Select Sprinklers

They were hired to remove an old DIY system and put in a new system. They were problems with water pooling, letters from the city about excess water usage. The service technician said old hoses were the problem (in the 1st year) and he replaced one section. Hoses were buried only about 4inches deep and are easliy cut when digging weeds. The company refuses to do respond to concerns by phone or email. I should add that I refused to pay for the cost of repairing the section of hose as I paid upfront for a new system when I think they just patched up the old one and added new heads and a new Rainbird control system.