Central Park Paving Company Ltd

Paving Contractors
317 Hopkins St Whitby ON L1N 2C1
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Central Park Paving Company Ltd
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69%

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Reviews by rating (past 12 months)

Reviews for Central Park Paving Company Ltd

Average customer rating:
7.1 10 (17 reviews)

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Darryl in Whitby
Darryl in Whitby
1 review Whitby, ON
10/10

Driveway

  Central Park Paving Company Ltd
905-728-3939
317 Hopkins St
Whitby
ON
L1N 2C1
CANADA

I had estimates from over 6 different companies in my area and Joe from Central Park Paving took so much time with us on on the investment we had upon us. He followed up with us to ensure we’re getting the best product and workmanship for our money. His son Elio and crew came in this morning on the time they said and did the most amazing job you could ask for. Joe and family are real people and so professional. Thank you guys for a job well done.
Darryl and Janet

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Ron in Oshawa
Ron in Oshawa
1 review Oshawa, ON
2/10

Asphalt driveway

I have never been more disgusted with any company that I have ever done business with. They didn't want anything to do with me once they cashed my cheque. It was almost impossible for me to get them to return my telephone calls. Three days after I had the $3300 asphalt driveway paved I shouldn't have to go to Canadian Tire and get patching material to fix holes. They refused to come out and take a look at my complaint.

1 of 1 people found this review helpful.
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Company Response

Unfortunately this gentleman does not understand the characteristics of asphalt materials, as a civil engineer and the owner of the company I examined the driveway and found nothing of concern

We wish this individual the best of luck moving forward, however bashing companies in the internet is very weak. We install over 1200 driveways per season and maybe get 3/4 complaints, I would say that is pretty amazing

Thanks

Mike in Courtice
Mike in Courtice
3 reviews Courtice, ON
8/10

Asphalt Driveway Replacement

I asked for a number of quotes to replace my asphalt driveway back in May. Vince asked to come out and provide the quote in person. He provided a good quote and although it wasn't the cheapest of the places I contacted, I signed with him having reviewed the other quotes and customer reviews. I didn't hear from them for a while after they took my deposit, but then they were able to show up one day a few weeks later and removed the old driveway. About a month after that, they showed up and put in the new one - again without a lot of notice. It's been a few months since then and the driveway still looks great. I felt they could have kept me up to date a little better, but besides that I had no issues with them at all and I'm satisfied with the work.

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Private User
Private User
Private User reviews Toronto, ON
2/10

Customer service and product

After 4 months from the date our driveway was paved it started to pot hole again. Now the reason we had to redo our driveway in the first place was the massive pot holes we had. I expected they would have grated the driveway extra carefully knowing the problem to begin with. So like I said after 4 months of settling I guess it started to pot hole. I have called, emailed the owner and sent in three requests for call backs and no response. They clearly just don't want to deal with the fact they did not do a high quality job and hope ignoring us we will go away. It's unfortunate because they do a lot of business in our area.

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Company Response

Thanks for review - sorry for your experience. We do every driveway the same for the last 40+ years

Excavate first, install limestone base, allow approx a month for settling, and paving with 3" asphalt

Unfortunately we cannot control the use of driveways that homeowners may have, ie. vehicle parking or weight or abuse etc...

We are always happy to help heat the areas and instal fine asphalt and blend back to grade

Thank you

Private User
Private User
Private User reviews Oshawa, ON
6/10

driveway paving

I think every business should have a chance to rectify an issue before a report is written. I gave them a chance but they didn't seem to care, I am very disappointed. They did a great job grading making a flow for the rain, I am more than happy with that! Also when the driveway was ripped out a heavy rain came and my basement flooded, they accommodated and came within a few days to pave it, which I was very grateful for. Once the job was complete I was told wait 10 days before driving on it, I gave it 2 1/2 wks to be safe but.. obv that wasn't enough. The tires sunk in pretty bad in several areas. I left several messages about a repair and was very patient, finally 2 months later someone came. He said this was a $300 repair I needed to pay for, I was shocked!! As a consumer what did I do wrong? Should I have assumed they as professionals didn't know what they were talking about & waited a month? If because of the summer heat I needed to wait longer I should have been informed, I know nothing about driveways other than what they the experts had advised. I hope they will reconsider this and how they deal with future repairs.

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Company Response

Thank you

All the above was true - great excavation and great paving job! In our office we have a note written by our inspector that the tenant in the house ran over the edge of the driveway damaging it. The damage was from "owners negligence". We explained that to him and also said we would have to cover our expenses because the repair was so large and not our fault

We are a great local company and stand behind our work and our word! All the above matter is documented in our office if ever needed

Thanks!

Chris Brunette in North York
Chris Brunette in North York
1 review Whitby, ON
1/10

Driveway Paving

It's been 17 months since my driveway has been paved by Central Park Paving and I have two areas of concern with my driveway that started approx. 4 weeks after job was complete and have yet to be fixed. I was reluctant to use Central Park Paving because of different unfavorable reviews I read over the internet and cost of the job but after speaking with Vince I was made to feel comfortable as he was a very engaging individual and he even agreed to lower his initial quote as he claimed "you're residence is in my backyard and I don't want to see you giving business to my competition".

After final payment was was made, trying to get in touch with Vince was extremely difficult to say the least. I found the office admin staff to be rude and was told repairs would be completed at the end of the 2015 season. Having no luck speaking with Vince, I decided to correspond with him via e-mail and I was assured by him the areas in question would be looked at and fixed and I had no reason not to believe him as his families company is large and reputable serving many customers a year.

2015 season concluded without a repair so I emailed him at the beginning of this season and once again was assured that the areas of concern would be fixed. But after digging deeper and reading negative reviews over the internet the undertone remains the same by many customers who have concerns and have difficulty obtaining any follow-up by Vince and his company and areas of concern going unfixed. I can appreciate that errors occur and repairs are required from time to time but 17 months is a long time and I feel I've been very diplomatic and have waited long enough. Also, the company's terms and conditions blanket so many variables that are not covered which is a way the company doesn't have to be accountable for any areas of concern.

And lastly, using weather, business demand and not the correct tools as excuses after 16 months waiting for a repair isn't fair to customers who place their trust in Vince's business. I would exercise extreme caution if considering hiring Central Park Paving to do work at your home.

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Company Response

Central Park Parking paved the above driveway with the utmost professionalism. Vince responded to Chris every time he called for extreme "minor concerns". We are very reputable and stand behind our product. We pave approximately 1200 driveways per season so our track record is excellent to say the least! We will send over a repair man once again to take a look at these areas at no charge. We also do not know of these issues are a result of homeowners negligence etc... You will be hearin from our office for a repair date as soon as we can

Thank you

Gurpreet in Bolton
Gurpreet in Bolton
1 review Unorganized Thunder Bay District, ON
10/10

Quality

I am very happy with their work. They did a great job grading my driveway and asphalt is thick. Vincel was available for any questions. I highly recommend this company.

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Driveway paving + commercial parking lot

Amazing company! Holy cow these guys are good! Very competitive in price, attention to detail with both jobs they did for us. Friendly staff that actually know what there doing! Highly recommend them! I dealt with both Joe & Vince the owners nice family, hard working.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Central Park Paving Company Ltd

With over 40 years experience, we at Central Park Paving stand behind our quality, workmanship, and reliable service. We are a family owned company that works primarily in the Durham region. Central Park Paving is also a proud member of the Better Business Bureau to ensure consumer relations.

Our Services:

Residential Paving
Commercial/Industrial Paving
Rural Laneway Paving
Heavy Excavation & Grading

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.