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The Crack Specialists
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99%

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Reviews by rating (past 12 months)

Reviews for The Crack Specialists

Average customer rating:
10 10 (359 reviews)

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Private User
Private User
Private User reviews Waterloo, ON
10/10

Basement wall crack

Wesley and Damian were professional, on time and easy to deal with. The injection process did not take much time. So far, after one month, no more water coming through. Well done.

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Private User
Private User
Private User reviews Kitchener, ON
10/10

leaking crack in basement

Richard came and fixed the exisiting crack in the cement wall of our basement.He was professional, pleasant ,friendly and efficient.
Richard finished the job in a little over an hour just as he had predicted.

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Bonnie in Waterloo
Bonnie in Waterloo
1 review Waterloo, ON
10/10

Crack in the foundation

The Crack Specialists
519-746-6611
275-55 Northfield Dr E
Waterloo
ON
N2K 3T6
CANADA

After moving into our home, we noticed small amounts of water coming from under our dryer. After a process of elimination, we realized there must be a crack in the foundation. We were hesitant to get this fixed as we were concerned with the cost, but knew it had to be fixed. We checked online, read reviews and ultimately decided to contact the Crack Specialists. We are thrilled we went with the Crack Specialists as they returned my calls very quickly and discussed their estimate noting exactly what would be done. They charged us exactly what was quoted and there were no hidden costs. When Richard arrived, he removed a small amount of the insulation and found the crack right away. With Richard's expertise, he knew the way the crack was running and only had to take one panel of insulation off the foundation. We are extremely happy with the work and would without question recommend the Crack Specialists. Their warranty is first rate and Richard told us if we ever sell the house to make sure the new owners are aware of the foundation fix as the Crack Specialists own the crack. To me, you can't get any better than that.

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Melissam in Kitchener
Melissam in Kitchener
1 review Kitchener, ON
10/10

crack

wesley rose from crack specialists did a fantastic job at my house today. friendly quick and reliable. I would definatly recommend him and I would definatly use this company again.

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Company Response

Hi Melissa, Thanks so much for the review and recommendation! Wesley loves getting them. We are happy you are pleased with his service. Thanks again!

Cas in Waterloo
Cas in Waterloo
1 review Waterloo, ON
10/10

Friendly and Professional Service

The Crack Specialists team was great to work with. Lorrie booked me in for an estimate the same day with Wes and Richard came in 2 days later to fix the crack in our basement. No up selling and everyone was very friendly, professional and knowledgeable. Highly recommended for anyone looking to address any foundation issues.

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SMCLOO in Toronto
SMCLOO in Toronto
1 review Waterloo, ON
10/10

2 Foundation Cracks

I called a couple of companies to come look at a leak in our basement. The Crack Specialists came, did a walk through, and found an additional crack. They explained the options, and actually recommended one of the least expensive ones. Quote for the work arrived next day, and work was scheduled within a week. Richard was the tech that did the work - very friendly - and willing to spend time explaining each step, why they do it, and how it works. Everything was completed, cleaned up, and back to normal in the house in one morning. All in all a very good experience.

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Company Response

Hi there, Thanks very much for the review. We are happy to hear you had a good experience. Thanks again!

Stephanie in Waterloo
Stephanie in Waterloo
1 review Waterloo, ON
10/10

Foundation Crack Repair

We had some water come in our basement over the holidays from a crack in the foundation. Wesley came out and did the quote and was able to have it fixed sameday. Damian and Trevor were professional and friendly. The work was completed and the area cleaned up after. Bonus all workers too there shoes off at the front door and took they down to the basement!

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Company Response

Hi Stephanie, thanks for the great review! We are pleased to hear you are happy with our team and our service. They are a great bunch. Thanks again!

Joel in Kitchener
Joel in Kitchener
1 review Kitchener, ON
10/10

Great Service, Great People

I am very satisfied with the service I received from Richard and the rest of The Crack Specialists team. They booked me in in time for the winter and finished the job quickly and cleanly. Highly recommended!

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Company Response

Hi Joel, we are happy to hear you are pleased with our service! We very much appreciate you taking the time to write a review and for the recommendation. Thanks again!

Private User
Private User
Private User reviews Elora, ON
8/10

Foundation crack repair

Richard and Damian were prompt, courteous, and efficient. Work was finished quickly, with minimum of mess. Follow up information was provided, and no problems were encountered. Would recommend for future work.

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Company Response

Hi there, thank you very much for the review and recommendation. Much appreciated.

Christine & Greg in Cambridge
Christine & Greg in Cambridge
1 review Cambridge, ON
10/10

Foundation Crack Repair

We contacted the Crack Specialist through a refferal.
We had seen the work done on thier basement crack and decided to proceed immediately with our project.
The booking for the estimate was followed up immediately by a booking for the work.
Nice to see a reduction in price for more than one crack.
Clint & Alex showed up on time and on budget for the job.
I could not be on site for the job but my wife was able to take the time off work.
Her fear's were laid to rest when Clint ran her through the scope of crack repair.
They were clean, courtious and pleasant to deal with.
Once the job was completed the warranty was discussed and they appreciated the butter tart's as a reward !

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Company Response

Hello Christine and Greg! So happy to hear you are pleased with our work. We appreciate you taking the time to write a review and Clint and Alex really, really appreciated the butter tarts!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.