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HomeStars  >  Waterproofing in Waterloo  >  The Crack Specialists
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99%

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Reviews by rating (past 12 months)

Reviews for The Crack Specialists

Average customer rating:
10 10 (328 reviews)

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Private User
Private User
1 review Cambridge, ON
10/10

Foundation crack repair

We have had TWO cracks repaired by The Crack Specialists. The first was done in the spring of 2017 by Wes and the second by Damian in August 2018. Both technicians were professional and did excellent, efficient work. Highly recommend this company...they make stressful wet basements go away quickly and painlessly.

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Cliff & Joyce in Elmira
Cliff & Joyce in Elmira
1 review Elmira, ON
10/10

front porch/cold cellar floor/ceiling

The job was assessed with accurate quote. On the day of project, Richard & Eric arrived promptly to the site. Very professional and friendly.
They were efficient with their time, and did a excellent job of doing the repair. It was a pleasure to have you do this work at our home.

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Company Response

Hello Cliff and Joyce. Thank you for the review! We very much appreciate your time and are happy you are pleased with our service. Thanks again

Bruce from Toronto
Bruce from Toronto
2 reviews Guelph, ON
10/10

Crack repair

45 and out! Damian and Trevor did a good job. Cleaned up well. Explained the process. Drilled holes and filled with water and acid to clean out, then injected foam to seal crack. Used hydraulic cement. To fill crack.

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Company Response

Hi Bruce, thanks for the review! Happy to hear you were pleased with Damian and Trevor. Sounds like they were quick too! Thanks again

Martine in Ayr
Martine in Ayr
1 review Ayr, ON
10/10

Leaking Crack in Basement Foundation

The estimator was on time and was knowledgeable and explained to me that the crack was completely fixable and would be fine. The repair guys; Richard and Eric, were polite, professional, tidy and answered all my questions to my satisfaction. They seemed very confident in the work they needed to do. Most important for me was what seemed like such a bad problem turned out to be an easy and painless fix which was very reassuring. I would recommend this company.

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Company Response

Hello Martine, Thank you for the review! We are very happy we could put you at ease and that you are pleased with our service. We will be sure to pass along your comments to Richard and Eric. Thanks again!

Private User
Private User
1 review Kitchener, ON
10/10

Basement crack

Richard and Eric were on time completed the job and cleaned up perfectly after they had finished. Thanks for explaing what you were doing . Quote was accurate and professional. Great job guys

Tony

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Company Response

Thanks so much for taking the time to express these kind words. We appreciate your time and it was a pleasure to help you out with your foundation repairs. All the best

John in Toronto
John in Toronto
1 review Toronto, ON
10/10

Basement Leaks no more

Richard and Mike from the Crack Specialist did a great job, very professional and fast! I would highly recommend these guys for any basement water leaking issues, they did great work!

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Company Response

Hi John, thanks very much for the review! Happy to hear you are pleased with our work. We'll be sure to pass along your comments to Richard and Mike...they love to hear them! Thanks again

Dave and Sheila in Waterloo
Dave and Sheila in Waterloo
1 review Waterloo, ON
10/10

Crack be Gone

The estimator was professional and courteous and Clint the repair person was terrific. In both cases the Crack Specialist people were beyond my expectation. Clint was on time, neat and very helpful with my questions. The job was completed without much disruption to our schedule. The lifetime guarantee on the crack repair is also transferable to any new purchaser of the home, which was important in our case.
Thank you for the great service.
Clint you rock!
Dave and Sheila

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Company Response

Well hello Dave and Sheila! Thank you for the terrific review. We think Clint rocks also;) and are happy to hear you are pleased with our service. Thanks again for taking the time.

Private User
Private User
1 review Waterloo, ON
10/10

Basement cracks

I want to thank Richard for heading up a team to come and repair the cracks in our basement wall. There were three cracks and he and his team worked very efficiently, all cracks were repaired in a couple of hours. Super job was done. Clean up was fantastic! thank you!

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Company Response

Hi there, thank you very much for the review. So happy to hear you are pleased with our service. I will be sure to pass along your message to Richard. Thanks again!

Mohamed in Kitchener
Mohamed in Kitchener
1 review Kitchener, ON
10/10

Friendly staff, fast service, lifetime warranty included

Richard and Mike from The Crack Specialists visited early in the morning to fix a small crack that was leaking in my basement. They were very professional and friendly and they finished the job pretty quick! I was actually able to get to work on time. And they seemed to take great care when doing the work together.

Only time will tell if the fix holds, but there is a lifetime warranty so I am fairly confident in the work. I recommend this company.

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Company Response

Hello Mohamed, Thank you very much for the review. We are happy you are pleased with our work and that you made it to work on time! Thanks again

Elaine in Kitchener
Elaine in Kitchener
1 review Kitchener, ON
10/10

Foundation repairs

Thanks to Trevor and Alex for a job well done. I was impressed right from the start. They arrived promptly and answered my questions thoroughly and patiently at the beginning and end of the project. The work area was spotless when work was completed. Great job.
Elaine

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Company Response

Hi there Elaine, Thank you very much for the review. We appreciate the feedback and are happy you are pleased with our work. We'll be sure to pass along your comments to Trevor and Alex. Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.