C.Aurora Paving LTD

Formerly Aurora Paving Ltd
Paving Contractors
Courtice ON L1E 2S8
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HomeStars  >  Paving Contractors in Oshawa  >  C.Aurora Paving LTD  >  DRIVEWAY PAVED HAD ISSUES NOT RESOLVED
Private User
Private User
Private User reviews Oshawa, ON
2/10

DRIVEWAY PAVED HAD ISSUES NOT RESOLVED

Had driveway completed Oct. 2015 in Dec. 2015 I noticed driveway had 4 large humps in it from the frost. Contacted Aurora paving to advise of what happened and they advised they carryout warranty repairs in the Spring and would contact me back in the Spring 2016. I ended up calling them to see what was happening about the warranty repair and was advised that they start work in April when they have access to the asphalt and that I was on the top of the list. April came and went and after numerous calls to their outsourced call taker, I couldn't get anyone to call me back to arrange the work to be completed. After writing a semi negative review on homestars, I finally ended up hearing from Tony (I believe he called himself) who advised he would look after the repairs. Well still no repairs have been done. After a few more calls to them requesting a call back, i finally heard from a gentleman named Mike. he advised me that he would personally be out that same weekend to inspect and advise ETA of when they would be able to come in and repair the driveway. Once again, no show from anyone at Aurora Paving. I believe I've been patient enough (1 year after the original paving was completed), they leave me no choice but to call in another company to complete the repair and go after Aurora Paving legally. What a way to treat a customer. Very disappointed.

Approximate cost of services:
$2,600.00
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Company Response

Hi there,

This is my second response. We would like to resolve this issue at hand. Please contact our owner Mike Mancuso at 905-261-7754

Katie Gordon
Office Manager