What's better than 100% Customer Satisfaction?
After extensive research I phoned Classic Fireplace & BBQ, Whitby and discovered that this company could meet all the demands of a dream project on my 1920s home.
Directed to visit their Rylander location (near Port Union, Scarborough) to see the very specific fireplace models I was looking for was just the start of my incredible experience.
Bruce, Babz, Jamie (and helper) and Josh are all superb experts at supporting newbies at getting a wood stove installed from scratch. Bruce listened to all my concerns and questions. He was thorough and educated me on all aspects of the process. Babz helped co-ordinate a flawless timeline for completion. Josh is certified in what seems like everything imaginable for this type of work and completed a home visit to ensure everything would be just as I hoped. Jamie and his helper were lovely, and did a perfect (not an overstatement) installation job. They left the house cleaner than when they got there too.
I was treated with kindness, respect, and courtesy. I can tell this team loves what they do and helping people.
All timelines and communications from start to finish were very responsive.
I would not hesitate to use this company for your fireplace needs and dreams. I love my Jotul.
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you very much for such a glowing review. We are so glad that you are loving your Jotul - what a great year to have it with this cold snap that we are in! We are blessed to have a great team here and we look forward to working with you again in the future. Thanks again for the kind words.