Haven Home Climate Care

Heating & Air Conditioning
2495 Princess Street Kingston ON K7M 3G1
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97%

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Reviews by rating (past 12 months)

Reviews for Haven Home Climate Care

Average customer rating:
9.8 10 (101 reviews)

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Mike
Mike
0 reviews Kingston, ON
10/10

Furnace

Devon was excellent! Timely, efficient, very friendly and price was right! He was very good at explaining everything as well. Would definitely use and recommend Haven Home Climate Care again.

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Company Response

Thanks Mike! We are glad you were happy with Devon and our company. We appreciate your business.

Private User
Private User
Private User reviews Kingston, ON
10/10

Furnace Maintenance

Scheduled our annual Furnace maintenance with Haven Home Climate Care. Steve F. was our technician, he was here on time, wearing his mask and ensuring covid 19 policies were followed. After servicing, he followed up with me,; to ensure I was comfortable with work, and the WeCare program. I would highly recommend Haven Home Climate Care.

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Company Response

Thank you so much. We really appreciate your kind words and business.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Furnace and Gas Fireplace

Today the first maintenance service was done for both our furnace and gas fireplace, by Steve. We observed Steve to do a very thorough job while being very respectful of our property. He wore his mask at all times and was very polite and cordial. In addition, he took the time to explain what he did and answered any of our questions. Before he left, after explaining the benefits of being on contract, we did sign a service agreement for both our furnace and fireplace.

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Company Response

That's great to hear, we appreciate your business!

Darlene in Kingston
Darlene in Kingston
1 review Kingston, ON
3/10

Technician - Nick Patterson

My review rating is for the company it’s self. If this review was for the technician, Nick Patterson, I would have rated him 5 stars.
The majority of their technicians are great. The company?

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Company Response

Hi Darlene,

I am sorry to hear you are upset with us. I would love to try to help if possible.
Please feel free to give me a call. 613-634-7722

Thanks,
Marci McMullen

Terry in Oshawa
Terry in Oshawa
1 review Oshawa, ON
10/10

Gase Fireplace

Ken just completed installing a new remote and completed an annual tune up on our Fireplace.Very thorough! Just like the last time.Looking g in to having our furnace and hot water tank added to the annual.

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Company Response

Thanks for the positive feedback and your business Terry! We appreciate it.

Sonia
Sonia
0 reviews Kingston, ON
10/10

Excellent service for fireplace cleaning

I would recommend Haven Home ClimateCare to anyone who has a gas fireplace. Nick did an excellent job with our yearly fireplace maintenance. He was prompt, courteous and helpful, just in time for winter.

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Company Response

That's great to hear Sonia! We appreciate your business.

Private User
Private User
Private User reviews Kingston, ON
10/10

Furnace cleaning and checkup

We had our furnace cleaned and checked by Steve. He was very thorough and gave specific information about the state of our thirteen year old furnace and potential future issues. He took appropriate Covid precautions. We are vey satisfied with the service we received.

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Company Response

Thanks for your kind words and your business. We appreciate it.

Private User
Private User
Private User reviews Bath, ON
10/10

Maintenance

Wonderful costumer service, friendly and reliable staff; Kenn was very friendly, on time, very professional and did great maintenance on our furnance and the ducts. We recommend Haven Home ClimateCare.

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Company Response

That's great news. Thanks for your business.

Terry in Kingston
Terry in Kingston
0 reviews Kingston, ON
10/10

Custom HRV Installation

Andrew, Cuyler and Chris did a phenomenal job of installing my new HRV. They were knowledgeable, patient, courteous and professional. Their workmanship was top quality. This was a truly custom install from start to finish and it was executed to perfection. I couldn't be more pleased and would highly recommend these guys to anyone!

Terry H.

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Company Response

Thanks for your business Terry, we appreciate it.

Haven Home Care ID
Haven Home Care ID
0 reviews Kingston, ON
10/10

Service for enrolled climate care plan

As part of our plan with Home Haven Care, we had our furnace inspected and serviced. Our service technician was Kenn. He worked extremely efficiently, was courteous and friendly, and was willing to continue working to provide extra service for our fireplace. He also gave us some very good tips and advice on our equipment, as well as on carbon monoxide poisoning prevention. All in all a very positive experience, in line with previous service from this company.

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Company Response

That's great! Thanks for your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Haven Home Climate Care

Haven Home ClimateCare is a progressive heating, cooling, indoor air quality and fireplace company serving Kingston and the surrounding areas. We specialize in green options for heating and cooling your home including hybrid heat pump systems, geothermal, on-demand water systems, and hybrid hot water heaters. Family owned and operated.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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