Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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Awnings By Rolltec
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Reviews for Awnings By Rolltec

Average customer rating:
9.7 10 (254 reviews)

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KS from Mississauga
KS from Mississauga
2 reviews Mississauga, ON
10/10

Patio awning

The service, price and quality of merchandise is impeccable! From the first visit to the last encounter, the experience had been positive. Pablo was very friendly and helpful in introducing the product. The awning was installed smoothly and expeditiously. Alas, only one month into enjoying my beautiful new awning, it was damaged by something not covered under the warranty. Helen and her team was gracious enough to replace the damaged part free of charge! This company goes above and beyond. Customer service excellence!

Approximate cost of services:
$2,600.00
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Company Response

Thank you Karen for your wonderful review. It is so nice when customers appreciate our efforts. Spring will be here soon and we all can enjoy the shade under Rolltec awnings.

Mary Karolidis Hardman  from Brampton
Mary Karolidis Hardman from Brampton
1 review Brampton, ON
10/10

Rolltec awnings

I don't know who would buy an awning anywhere else! The quality of the product surpasses any out there.
The service staff is amazing and extremely professional.
Helen and her team ensure customer satisfaction.
Best investment we've made to this property and being able to say it's a Rolltec awning will add value to our home.

Approximate cost of services:
$5,000.00
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Company Response

Dear Mary, thank you so much for your warm review after such a cold winter. We are always here for your future awning needs.

Rod McTaggart from Mississauga
Rod McTaggart from Mississauga
1 review Mississauga, ON
8/10

Patio Awning replacement

From the initial contact , thru finding the best fit for our application and budget, to the install and removal of the old unit, Helen and her team were professional, patient and resourceful. The install teams' eyebrows went up abit when they found out the install was on a 3rd floor patio with no elevator or stairwell to accomodate the length of the awning.And then they found a way and did their thing.
We are pleased with our new awning, and the possibility of installing screens in the future was like icing on the cake..

Approximate cost of services:
$2,600.00
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Milton Haynes from Midland
Milton Haynes from Midland
1 review Midland, ON
10/10

2 12' x 10' awnings

Helen was very knowledgeable and helpful. We are very satisfied with the quality of this product and the service we received in choosing our new Rolltec awnings. We would recommend this product to anyone looking for quality awnings at a fair price.

Approximate cost of services:
$2,800.00
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Company Response

Dear Milton, it is our great pleasure to meet such nice customers like yourself and Jennifer.

Anne Roberts from Erin
Anne Roberts from Erin
2 reviews Erin, ON
10/10

Awning

Came to our home, brought samples, explained options well. Good detailed contract. Installation was in timeframe promised. Installers worked in nasty weather and did a very good job. When I didn't like the way the header looked, the company went out of their way to make it right. All communication was handled in a pleasant manner, and I felt appreciated as a customer. Absolutely excellent customer service.

Approximate cost of services:
$2,400.00
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Company Response

Thank you Anne. I am glad to hear we were able to resolve minor glitch. Enjoy your awning for many years to come.

Charles from Maple
Charles from Maple
14 reviews Maple, ON
10/10

Awning

Love my awning that i purchased from them last year. Excellent installation and the best after sales service. Had a small problem after one year. They came back and fixed the problem free of charge. I would rate them 11 out of 10 if I could.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review. We are always here to assist you.

Vladan Ignjatovic from Mississauga
Vladan Ignjatovic from Mississauga
3 reviews Mississauga, ON
8/10

Awning

I had purchased and installed the awning directly from Rolltec, There was a minor problem that I discovered after two days: The middle support brace was not levelled with two end-braces. After two phone calls and two e-mails exchanged, their installers came back and fixed the problem. Overall, I am satisfied.

Approximate cost of services:
$2,500.00
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Company Response

I am glad we could install the awning for you. To be honest not the easiest installation with several complications. Enjoy it. Finally we have some nice weather.

Steve Morrell from Brampton
Steve Morrell from Brampton
5 reviews Brampton, ON
10/10

Awning

Great decision to purchase our awning from Rolltec. Did our homework, obtained three quotes with which Rolltec was the best price and best quality. They explained the process better than anyone else and the staff from Steve, Allison, Helen their GM to the installers were polite and very professional.

The installers were punctual and did great work but when originally installed the sun wasn't out so when used for first time, we felt we could get more coverage if lowered. We asked if it could be adjusted and without any hesitation or issues, Rolltec was back out to move it down for us about 6 inches to our satisfaction. The awning is perfect as was the service from Rolltec.

Thanks,
Steve and Anita

Approximate cost of services:
$2,000.00
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Company Response

Thank you guys. Enjoy your awning. I am glad that we could resolve initial problem easily.

Garth in Chaplin Estates
Garth in Chaplin Estates
3 reviews Toronto, ON
10/10

Install Awning

If you're looking for a quality awning and professional service, then you should definitely consider using Rolltec. The service I received from Steve in choosing the awning and fabric, and from Helen in answering my questions, including the timely and professional instalation, were all great!!! Excellent company and product!!!

Approximate cost of services:
$4,250.00
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Company Response

It is a real pleasure working with you on this project. Thank you for your review.

Leslie Root from Etobicoke
Leslie Root from Etobicoke
1 review Etobicoke, ON
9/10

Patio Awning

I had an awning installed over the deck off our second floor master bedroom. The project was challenging because of the height of the wall and because of the molding around the sliding doors, which would not allow the awning to be mounted flush against the brick. Rolltec sent a technincian to assess how the awning could be mounted and then built and mounted a frame to accomodate the awning. I was very pleased with this level of service. Plus, the awning has been a lovely addition to our home. It is as if we have added another room to our house.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Leslie. Your installation was sure a bit challenging and that's what we are here for. Enjoy the awning.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.