Awnings By Rolltec

Awnings & Canopies
1 Moyal Crt Concord ON L4K4R8
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Reviews for Awnings By Rolltec

Average customer rating:
9.6 10 (110 reviews)

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Private User
1 review Richmond, BC
10/10

In-laws' 12ft window awning needed replacement. I contacted Rolltec via their website, and received immediate response requesting few more details, then the quotation followed. Rolltec motorized awning price was lower than what my in-laws were getting quoted locally. Few questions I had were answered fast. I was given production and shipping timeline while on the phone making a down payment. The product arrived on time well packaged. I installed it the next day, as a DIY'er (It is still two persons' job). It looks and works perfect. I am impressed with the prompt and accurate service. Product is awesome, and was very straight forward to install. In-laws cannot let the remote go off their hands. I would not hesitate going back to Rolltec in the future.

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Company Response

Thank you very much for your review. We are happy that you like our product and service. Best regards.

G in Mississauga
1 review Mississauga, ON
10/10

Very satisfied, very satisfied, excellent company, I am a repeat customer. Highly recommended, very reliable just like 15 years ago.
Again, excellent experience all the way, prompt, timely and very good quality.

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Company Response

It is a great please to receive a "10 star" review from a customer with experience. Thank you very much for your business.

David & Frances Webber in Middleton, NS
1 review Vaughan, ON
10/10

After building our new south facing cedar deck in 2015, we soon discovered that it was oh too hot to enjoy! The temperture soared daily to 35℃ and was glaringly bright.
We went on the hunt for a Canadian made awning. After much "googling" we bought our 14' awning and since we live in the Annapolis Valley of Nova Scotia, we arranged for local craftsmen to install it.
We are totally happy with the results. Many friends and neighbours have commented and actually total strangers have approached us quiring for details. The automatic wind rewind should be considered a "must have".

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Company Response

Retractable awnings are a great help when it comes to sun control options. Motorized awnings are becoming more and more popular every year.

cnemeth in North York, ON M3C 1M8, Canada
1 review Toronto, ON
10/10

We have two Rolltec awnings, installed in ~2002, and both the mechanisms and the fabric are working and looking like new. Very happy with the product and service, strongly recommended.

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Company Response

Great to hear comments from a long time customer. Enjoy!

Rolltech awnings. in Vaughan
1 review Vaughan, ON
10/10

Very pleased with our fixed up awning and the new cover looks
Really good. Thank you all for all for the great service. We
Received. From the Guy's who picked it up to the Guy's who
Came and installed it. And to Dianna and Mandy. For all there
Help yes we would recommend Rolltech Awnings.

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Company Response

Thank you very much for your kind works. Pleasure doing business with you.

Private User
3 reviews Vaughan, ON
10/10

Excellent service, delivered exactly as promised, installed swiftly, looks great, works great, I am thoroughly satisfied in every way with the product, service and installation. Highly recommend anybody who needs an awning should deal with Rolltec.

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Company Response

Pleasure to have you as a customer. Best regards.

Sean
11 reviews Ajax, ON
10/10

after meeting with Nick at the showroom 3 weeks ago to installation today, I am completely satisfied with rolltech awnings. Nick was extremely friendly and professional in helping us choose the awning that would best fit the space we had. We went with the Adalia Extenda series ( 11ft width by 11'8" projection). The 2 installers today were again very friendly and professional during the installation . It looks awesome and I am looking forward to many years of using it..

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your lovely comments. Tomorrow is a nice sunny day and you will have a chance to test your new toy.

Geoff Heys
1 review Brampton, ON
10/10

These were replacements for awnings we had installed 20 years ago by a different company. Rolltec's products and service are far superior to our original experience with their competitor. We would definitely use Rolltec again.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your comments. We always try our best delivering service to our customers.

John in Toronto
2 reviews Toronto, ON
10/10

Purchased a Adalia Extreme Protective Hood April 2011,
still 100% satisfied with quality, endurance, installation and after sales service.
After the first year, a slight adjustment to the tautness of the fabric was required. Helen, the General Manager, personally led me step by step over the phone. She was extremely courteous, knowledgeable and within minutes the awning was back to factory standards and continues to operate perfectly.
Just yesterday, the Somfy Wind Sensor stopped functioning. Dead batteries were suspected. No matter how hard Helen tried, I could not figure out how to access the batteries, and, in trying, ended up cracking the container.
At her insistence, I brought the unit to her, and within minutes she changed the batteries, provided me with a new container, gave me a big smile, and sent me on my way. No charge. Example of superb after "sales service" . A real first class company, with a caring General Manager who sets the tune.

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Company Response

Thank you so much for your kind words. We are always here for you should you have any questions in the future.

MB (The Beaches, ON) in
1 review Toronto, ON
10/10

Being a perfectionist, Rolltec Awnings had the task of ensuring the two awnings we ordered were perfect. Not only did they meet our expectations, but went way beyond them. The awnings were produced and installed on time, and when there was an issue, they promptly returned to rectify the situation.
Rolltec's awnings are well priced for the quality product they provide.
Based upon our purchase satisfaction, we do not hesitate to recommend them to anyone looking for a reliable awning with down the road support.

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Company Response

Thank you very much for your business and even a bigger Thank you for your great review. Satisfying a perfectionist is our specialty. Thank you for referring your neighbor.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

For over three decades, ROLLTEC continues to raise the standards for excellence within the awning industry, proving to be the leading Canadian Manufacturer of retractable awnings. With the highest quality products, in-house machine shop and computerized sewing operations, ROLLTEC soars above the competition. Manufacturing our products within our factory provides us with complete quality control, as well as enables quick turn around times for custom made awnings. With our broad product knowledge and technical expertise, we pride ourselves in our exceptional level of customer service.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.