Otto's Masonry

We hired Otto and his crew to remove our crumbling concrete sills and replace them with stone sills. It was a very big job with about 40 sills to do. The stonemasons were all very skillful, hardworking, and courteous. The job was more difficult than anticipated but despite his cost overrun, Otto stuck with his estimate. Very professional service and the work done was excellent. I will recommend this company to my friends.

We can’t express how happy we are with our decision to hire Otto’s Masonry to do the tuckpointing and rebuilding the walls of our deteriorating front porch. It is rare to receive such a high level of professionalism, craftsmanship and extremely pleasant staff that goes to extra mile to do a superb job!
Once we bought our 1930 house we knew that one thing that would have to be taken care of is tuckpointing. Otto came back then and gave us a very reasonable quote, but unfortunately we ended up having to postpone it as there were other more pressing issues to take care of and no budget to cover it all. About two years later, and few incidents of rodents entering the house, tuckpointing became more of a priority. We called Otto again, and to our surprise Otto decided to adhere to the quote he gave us previously. A quote that was quite competitive compared to other quotes we received at the time. From the beginning everything was a positive experience… and if there were surprises they were only wonderful surprises.
Eckhard did most of the job. We can’t say enough about Eckhard, he is truly amazing; he took lots of time to carefully match the mortar colour, and had to do it often as the mortar colour is really uneven in our house. There are multiple shades even in a single wall, and one really has to take great care to avoid a patchy look. On top of that he was extremely pleasant and improved the look of the house in ways we did not expect. It was all his initiative and his own standard of doing it the best it could be done! Eckhard was joined by his brother Ernie, and again we can’t say enough about how pleasant and professional they both are. After carefully working on all the walls Eckhard ended up spending a fair amount of time on rebuilding our front porch which was simply falling apart. He did a superb job basically working with the same materials but completely transforming it. Even though it involved more work then initially estimated Otto kept the price as quoted.
In short we can’t be more pleased with this company. Every step of the way went smoothly and the results are beyond our expectations. We highly recommend Otto’s Masonry with absolutely no hesitation. Thank you Otto, Eckhard, Ernie, and also Tony that takes care to promptly reply any phone calls or e-mail messages. It was a wonderful experience working with you!

Otto and his team did a fine job. The project was of very high quality and the price's very reasonable. Otto's team has shown diligence and dedication to come as early as they could fit me in their busy schedule, which greatly benefited my pending roof project that has been waiting to start. The site was left very clean and all waste materials removed. I'd also like to mention that it's really pleasant to deal with Otto's team, and thanks Tony for answering all of our questions! I'd have no hesitation to use Otto's Masonry for other future projects and in recommending Otto's Masonry to all my friends.

My cold room was literally falling down and with Otto's help - we now have a functioning room again. Otto is wonderful - clear about what the problem is - clear about the options and solutions - clear about his pricing. Beyond the great workmanship and attention to detail - Otto worked with my carpenter who was rebuilding our front porch over the cold room. Otto managed to fit us into his busy schedule and for that I am grateful. I will be using Otto again in the future.

Otto and his team were pleasant, professional, and easy to work with. They did an amazing job replacing the retaining wall in our front yard, as well as putting in new stone steps and an interlocking walkway to the front door. Crew lead Dan was also great. When we had questions or concerns Otto and his team were quick to get back to us, and took the time to explain things clearly. The project was completed within the agreed upon time-line, and it was well worth the money. Otto had previously done some smaller jobs for us (replacing stone windowsills, parging, and tuckpointing) so we knew he was reliable and professional, and would do a great job on this bigger project. We highly recommend Otto's Masonry!

We are very pleased with the job Otto's company did replacing our broken concrete steps with new ones. We had a problem getting anyone to quote on this relatively small job but Otto gave us a reasonable price and timeframe to complete the job. His crew were efficient and very neat. I would highly recommend this company.

Otto and his team were complete professionals. They jumped right into doing the job even before we were aware they were ready. We thought we would have to wait weeks before the work could be done but got a call that they were staring at 7am that morning. They were there consistently until the job was done and even did some extra work we weren't expecting. The entire staff was friendly and very professional. I highly recommend if you have brick/repointing work, to use this company. So refreshing, given we didn't know them and saw their van parked in our neighbourhood. We did that with a roofer one other time but had a bad experience. Plus, the total bills was exactly what they quoted. No added expenses. Thanks so much Otto!!!

Otto's team are great! Over the spring I noticed a small leak that
looked like it was coming from my chimney or flat roof. Originally I called a roofer and they suggested I replace my roof, but after seeing pictures of my crumbling chimney I decided to fix this issue first.

Otto's masons showed up promptly, provided me with a very competitive quote which also included tuck pointing my porch pillars. Their schedule was quite busy, but since the job was small they squeezed me in and were able to do the job the following week. As I suspected the leak was from the chimney - very pleased I did not have to invest in a new roof!

I will definitely use Otto again.

I have a 3 story house downtown with an 8 foot square patch of bricks near the top that were needing minor tuck work. I asked for several quotes, but it is a small job and few people were returning my calls. Otto's was the most experienced and gave me a very reasonable price. The workman was very pleasant, worked very quickly and efficiently using a high ladder. I am very pleased!

Our hot & cold water pipes in the basement laundryroom were freezing even after new insulation and drywall was put in. We eventually narrowed down the cause to a few holes and missing bricks in the outer wall in the vicinity of the pipes - a highly unusual situation. Anyway, after checking Homestars we discovered and hired Otto's Masonry. We were exceedingly pleased with their professional attitude and the work provided. Otto explained the importance of doing repairs when the weather was appropriate to ensure lasting quality and provided a fair quote. At the time of repairs, once hearing of the pipe situation, some insulation was added (after obtaining our permission) to help fill in the gap between the outer bricks and inner wall. The outer wall was well checked and prepared, the replacement bricks matched perfectly and cracks fixed., Since then (Feb 2010) we have had no more freezing pipes. I think it was Tony who did the actual repair work after Otto provided the quote, but do correct me if my memory for names is off :-)
Paula - Photo ref #5138