Canadian Home Services

Roofing
Richmond Hill ON M5R2E2
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HomeStars  >  Roofing in Toronto  >  Canadian Home Services  >  Repair to leaky roof
Cynthia in East York
Cynthia in East York
2 reviews Toronto, ON
0/10

Repair to leaky roof

We called these guys to fix a leaky roof.
After a lengthy consultation we hired them. I'll admit my homework was incomplete, but their ad claimed they were members of the BBB and the guy seemed confident he knew how to fix our problem.
Their work was also supposed to be guaranteed for 5 years.
The "gentleman" I spoke with confirmed they'd be out the next day. I told him I'd be back by a certain time and to please ensure I was home before beginning work. I'd secured a long enough ladder to climb the roof and wanted to see the before and after, especially considering it was a $2,000 job.
Apparently they were up on the roof and "fixed" the problem during the short window I was away.
The man I spoke to called that evening looking for payment. I was suspicious and challenged him. I wasn't sure how anyone could have completed all that work in just under 2 hours, without any evidence of having removed shingles, etc.
His response included threats and foul language. Very professional.
It rained the next morning and, sure enough, our bedroom was flooded. In fact, their was MORE water coming in than there had been before.
I got ahold of the owner of the company who sent someone out to try again. And still our roof leaked. The third attempt to get the leak fixed by these shysters was met with a flat-out refusal, despite their "certificate of guarantee".

Then I got a real roofer out and he fixed the problem his first time out. Problem is, I was out $2,000 for my ignorance and lack of research.
I IMPLORE you to stay far away from this company if ever your roof needs fixing.

Please look elsewhere if you

Approximate cost of services:
$2,000.00
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