True Value Hardware

The True Value in Harvey, N.D. carries a plethora of merchandise. On occasion you can even find a great deal. However, customer service leaves a lot to be desired. The owner is very unfriendly, never smiles or says a nice word. It is as if he can do without the business. While purchasing the water heater, of which there were only two to choose from, he was of no help in explaining the differences or options of the items. Once I had made my decision he turned and walked off only to send a high school kid to complete the transaction.

This is the second time I have had to purchase this type of item and True Value is one of very few retailers that carry this item. The price is the most reasonable in town so I will return when I need another item, but it isn't because I enjoy the service.