Welda Windows & Doors

Windows & Doors Installation & Service
18-201 Millway Avenue Vaughan ON L4K 5K8
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HomeStars  >  Heating & Air Conditioning in Whitby  >  Welda Windows & Doors   >  Great service, except horrendous installation
Private User
Private User
Private User reviews Vaughan, ON

Great service, except horrendous installation

I spent so much time fixing up my 100 year old house. I spent hours levelling my floor and sistering joists even when I was pregnant. I ordered the best windows from Welda. And their install guy installed 3 of them leaning on their side so that the top is 1 inch out of line with the bottom. I'm extremely sad about this. When their guy noticed he couldn't install the windows level / plumb, he should have stopped and told me so I could have gotten the mason to fix the window frame before the window was installed.

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Company Response

Dear Home Owner,
I'm sorry, we've been through our records very carefully looking for this customer and can't find any job that matches this description. Customer satisfaction is our number one priority and we were surprised and concerned to read this review. If the customer could please contact us at 1-800-579-3532 right away we'd be happy to look into this for you. Sincere Welda Team