Just purchased 6 faux leather Bradley chairs. First off, the instructions look like they were written by a 5 year old. The corresponding letters didn't match the screws. They even called the Allen key a screw! Really Urban Barn?? Stop outsourcing and use local technical writers. No excuse.
My first structural complaint is that none of the threads matched up with the frame holes. It took two of us to contort the chair while another person used the Allen key to screw in the screws. The screws literally only have a few threads worth of grip in the slots.
Secondly, the seat of the chair is supported by a reverse L-bracket. Instead of seating the L-bracket on top of the rear guide rail, it sits underneath. So when someone sits down on the chair the force is actually pulling on the bracket. From an engineering standpoint, it should be a top-mounted bracket where the bracket is pushing against frame when you sit down. Needless to say , my 280lb rugby-player brother-in-law won't be using these chairs.
My final complaint is that these small L-brackets are screwed against the pleather and the inside edge of the bracket is shearing against the fabric. I'm sure this will be separating years down the road.
All in all, it's a case of style over sound engineering. For the exorbitant prices, you'd expect better.
I won't be a future customer any longer.
P.S. On a positive note, the chairs arrived undamaged.