Ultra Built In Systems Heating And Cooling

Paul come to my house installed a new humidifier he is very helpful and knowledgeable, very polite and friendly, more important, job well done!

In Sep 2020, I was searching for a heating and cooling contractor to replace my 18 years old systems. I did my research and decided to go with Trane model. Called few different contractors who tried to push products available to them so they can make higher margin.
After reading positive reviews in Home stars, I dropped by Ultra Built-in Systems who are located closer to my home.
Eric who was very professional and friendly, greeted me. He listened to me carefully to understand my needs and recommended with few different choices. I was able to pick the one which suited my budget.
Since he didn’t have the AC model I was looking for, he quickly placed the order for me with Trane. He visited my place the next day to get the measurements and within next few days both furnace and AC were installed.
The installation crew were very polite and possessed very good knowledge. Answered all my questions and also gave me a crash course about all the system controls.

I waited a hole year to write this review because I wanted to make sure everything works fine during all four seasons. Happy to say all is good and we are enjoying the comfort.

Because of the excellent experience I had with Ultra Built-in Systems, last week (Oct 2021) I contacted Eric again to purchase a water heater to replace my old rented unit.
Again, as expected Ultra Built-in Systems delivered an excellent service and my unit was replaced very quickly. The installation crew was very professional too. They were thorough and cleaned up the work area before they left.
Thank you Eric and team for the excellent service. We appreciate the hassle free service!

Everyone I dealt with was very professional and courteous . The project was completed on time. Highly recommended.

I did my home work by talking to several companies and priced deferent brand names. Ultra Built-System came on top with the price and installation time. I saved several hundreds dollars. The installation was done on my chosen time and convenience.
Old equipment, cables and wiring removed neatly and the new system installed and tested on time. Every thing is working great.
Ali Hormozian

Very satisfied with how efficient the service rendered by the crew in installing the new AC and furnace as it was done in a timely manner. We’re lucky to have met the owner Eric who came over right away to explain the different options.

Excellent service, very detailed, explained all. Trane products appear substantial. Neighbours used two major players and nothing but complaints. The owners Eric and Paul, very communicative. Warranty with labor and parts for ten years. they will outlast me but I trust them to look after the units for my wife.

Wish them all the best in their futures.

Brian.

Exceptional service. Within hours they came, diagnosed and replaced a part and made my air conditioner work again. Very professional and kind, would highly recommend!

My AC Drain wasn't draining correctly, causing there to be water in my basdement floor. I spoke with Eric , who rather than setting up a service appointment, suggested that I check and see if my unit is still under warranty, and if not he advised the drain was just plugged. This level of honesty is impressive, and it resulted me in having my issue fixed for free. Thank you Eric, should we ever have any HVAC issues we'll call you first!

Great work. I forgot to service my furnace since I bought it. So it’s been years since it was serviced other than me changing the filters. They saw the thermostats hanging on for dear life to its wires and went the extra mile to fix the loose thermostat. They also made a note on the invoice the correct kind of filters for future reference.

Excellent craftmanship, customer service and care from Eric, Paul and their team!

Paul took proper care and time with diagnosing the issue. Fixed the issue with my A/C, did not rush the job and saved me a few hundred in repair costs if I had gone with the other contractor.

Eric is very passionate about this company, their brand and the work that goes behind maintaining a furnace/AC/HVAC etc. Thank you Ultra team for proving that there are trustworthy and caring people that take their job seriously and treat their clients with the utmost care.