My wife and I hired Touchwood to build and install a built-in entertainment unit along with cabinetry and countertop in our laundry room. We are very pleased with not only the final product, but the customer service we received from all the staff.
Our designer, Kristen was amazing! She was prompt, professional, knowledgeable and was an overall pleasure to work with. She worked within our budget and revised the plans a few times to meet our specific needs.
There were a few hiccups that came up during the install, however the staff fixed everything quite promptly. One of the issues was actually actually my fault as I signed off on the final drawings without noticing that the opening for the dryer didn’t account for the newly installed side vent. Regardless, Touchwood actually fabricated a new section of cabinet and installed it within a few days at no additional charge. Thank you Touchwood for your great customer service! The owner, Jason also came out to complete some final touch ups and ensured we were fully satisfied with everything before he left.
We are going to be undertaking a few more projects in the future and are looking forward working with Touchwood again. In consideration of the foregoing, I would highly recommend Touchwood Cabinets to anyone seeking beautiful custom cabinetry!
- Company Response
Thank you for the wonderful comments! We are thrilled you're happy with your cabinets. We look forward to working with you on future projects!