- Approximate cost of services:
- $1.00
- Company Response
Thank you for your valuable feedback, we're pleased to serve you.
- TouchWood Movers Team
Thank you for your valuable feedback, we're pleased to serve you.
- TouchWood Movers Team
Thank you so much for your valuable feedback, we are pleased to serve you.
- TouchWood Movers Team
Thanks for your valuable feedback. We're pleased to serve you.
- TouchWood Movers Team
Thanks Elsa for your feedback. We would like to address all the issues that you mentioned. First, the movers came half an hour late as they had to take extra precautions at the yard amid COVID - 19 concerns in regards to personal protective equipment. Secondly, we did inform you multiple times that the load we were to take along with yours to Montreal was cancelled, so the price would be variable depending on whether we find another load or not. Also, we eventually charged you $1100 plus HST from Mississauga to Montreal for a complete apartment which is below the market price. Thirdly, the cabinet was part of the fixture, the movers didn't want to risk breaking it while dismantling. Few of the items were also not mentioned when asking for quotation. At the unloading, there was no elevator, but the movers didn't complain and everything was put in the desired place. Also, the staff sounded impolite as they asked the payment before unloading which is part of the company policy also mentioned in terms and conditions on our website. If you're still unhappy with the way we dealt, we deeply apologize for your inconvenience and strive to be better.
Thank you for your valuable feedback. We are pleased to serve you.
- TouchWood Movers Team
Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers
Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers Team
Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers Team
Thank you for your valuable feedback. We are pleased to serve you.
- Touchwood Movers Team
Thank you for your valuable feedback. We are pleased to serve you.
At TouchWood Movers, our mission is to make sure we are able to alleviate the moving stress off of the customer by providing top quality service without burning a hole in their pocket. We try to touch hearts with our craft, dedication and congeniality.
WHY CHOOSE US:
We always give written estimates whether it’s a flat price or an hourly price. All our in-house estimates are free of cost.
We do not bring out hidden charges at the time of final payment.
We charge reasonable prices and provide top notch service.
All of our trucks are in mint condition and they carry all types of moving equipment.
We are fully insured and bonded.
We believe in growing and nurturing customer relationship.
Last minute, short notice or advance bookings, we cater all.
Our staff is extremely professional with an experience of more than 10 years. They know what they’re doing.
COVID UPDATE:
We're doing our best to ensure the safety of our clients as well as our front-line crew members during this tough time:
Our trucks are washed and sanitized periodically.
All personal protective equipment including gloves and masks is mandatory for every crew member.
As for the safety of our clients and crew members, we ask all our clients to avoid more than 2 people while moving and to maintain 2 m distance.