TouchWood Movers

Moving & Storage
2355 Derry Rd E Unit 38 Mississauga ON L5S 1V6
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Reviews for TouchWood Movers

Average customer rating:
9.6 10 (142 reviews)

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hm.abdul
hm.abdul
0 reviews Toronto, ON
10/10

Moving

I extend my appreciation to the professional team of TouchWood. The guys were very nice and respectful. They made the move easy, smooth and hassle free. TouchWood provied great services with good price.

Approximate cost of services:
$800.00
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Private User
Private User
Private User reviews Brampton, ON
9/10

Moving

The service was fine, the employees were able to help me move my belongings to another location.

Approximate cost of services:
$500.00
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George in Hamilton
George in Hamilton
1 review Hamilton, ON
10/10

Moving A Treadmill

We asked Touchwood to move a treadmill from our son's house in Burlington, to our home in Hamilton.
They arrived a couple of minutes late for the pickup, but had the treadmill delivered and placed in our basement in under 5 minutes.
Impressive feat, and there's a tight turn at the top of the stairs.

A great job, and good price, we'd use them again.

Approximate cost of services:
$300.00
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b.hasler
b.hasler
0 reviews Mississauga, ON
10/10

Fantastic Movers

From the moment I called to the moment I paid, there were no issues. This was an office, warehouse, shelving move and it was done in a seamless, professional manner. I would highly recommend them for any move

Approximate cost of services:
$16,000.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

They made one of the least stressful moves

Could not have been more pleased with the Move and customer service of TouchWood Movers! Everyone was helpful and friendly, from getting a quote, booking my move, even though they were already booked up, to being super patient and efficient on the move day. Any usual moving day hiccup was handle with ease, they made the move maybe one of the least stressful moves I've had.

Approximate cost of services:
$5,800.00
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Private User
Private User
Private User reviews Oakville, ON
3/10

Too slow!!

The movers were very slow. It took them 5 hours to load the contents of a 2-BR condo apartment into the van, when they had exclusive use of the service elevator, and 9 hours altogether to move me one block away (their estimate was 4 hours total). The crew just didnt seem to be in a hurry. At least one of them (the driver, I was told) was more interested in his phone than in the moving job. He complimented me on my packing, so I dont think the condition of the contents to be moved caused extra time.
Besides their slow pace, the crew didnt follow instructions. They ignored the instructions of the building concierge, to not fill the hallway with furniture for example; they ignored standard This Side Up arrow labels on my packing boxes, moving and setting boxes down with orientations that shuffled the contents; and they ignored room destination labels on the boxes, setting possibly a quarter of labelled boxes down in the wrong room - this perhaps because that was where the top box was supposed to go (but not those underneath).
I had no problem with the final price (except for TouchWood billing my credit card without my approval of the amount). But I wasnt happy that the movers ruined everyones schedules at both ends of the move.

Approximate cost of services:
$1,600.00
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Company Response

Hi David,
We apologize that we didn't meet your expectations on the job. However, moving contents of a 26Ft truck from house to house is completely different than moving from an apartment to another apartment with elevators at both the locations especially when the size of the elevators was so tiny. Nonetheless, we would definitely improve our services especially in regards to the placement of boxes and following the labels. As far as the payment goes, charging the credit card on file and sending the invoice is a common practice and we only did it because you conveyed to the crew at the end of the job that you'd like to pay by credit card. - TouchWood Movers Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

Incredible service

Wow! Incredible service, on time, professional, very flexible and easy to work with. All other companies need to take a lesson from this company. No hidden fees, no Tricks, just honesty and hard work.

Approximate cost of services:
$8,900.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

They were very careful with all of our belongings

Friendly and professional service. The movers were very efficient and very careful with all of our belongings, and always checked to make sure they were packing and moving the correct items. We barely lifted a finger.

Approximate cost of services:
$8,790.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

A great moving company

Great company to work with. Reliable, hardworking, careful, no extra costs. They unloaded everything exactly where required and reassembled as needed. Call TouchWood Movers if you need a great moving company.

Approximate cost of services:
$8,900.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Totally calling on this company again

Thanks so much for removing my upright piano from my condo! Your guys were right on time, and moved it quickly with no fuss. Whenever I need something moved, totally calling on you again! Thanks a lot!

Approximate cost of services:
$6,900.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TouchWood Movers

At TouchWood Movers, our mission is to make sure we are able to alleviate the moving stress off of the customer by providing top quality service without burning a hole in their pocket. We try to touch hearts with our craft, dedication and congeniality.

WHY CHOOSE US:
 We always give written estimates whether it’s a flat price or an hourly price. All our in-house estimates are free of cost.
 We do not bring out hidden charges at the time of final payment.
 We charge reasonable prices and provide top notch service.
 All of our trucks are in mint condition and they carry all types of moving equipment.
 We are fully insured and bonded.
 We believe in growing and nurturing customer relationship.
 Last minute, short notice or advance bookings, we cater all.
 Our staff is extremely professional with an experience of more than 10 years. They know what they’re doing.

COVID UPDATE:
 We're doing our best to ensure the safety of our clients as well as our front-line crew members during this tough time:
 Our trucks are washed and sanitized periodically.
 All personal protective equipment including gloves and masks is mandatory for every crew member.
 As for the safety of our clients and crew members, we ask all our clients to avoid more than 2 people while moving and to maintain 2 m distance.

CATEGORIES
Moving & Storage
PRODUCTS
Moving and packing service, moving and packing supplies
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help, Condo moves, Commercial relocation, Furniture pick-up and delivery, Single item pickup and delivery, In-Home moves, Labor help, Ikea furniture assembly
STYLES
Friendly, Professional, Reliable, Approachable, clean, respectful, educated, warm & kind.
SPECIALITIES
Piano Moving. We provide professional moving services at very affordable prices and our foremost objective is to earn customer referrals by providing value to your money's worth. We're not here for gimmicks or scams.
WEBSITE
https://www.touchwoodmovers.com
YEAR ESTABLISHED
2019
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash / Visa / Mastercard / E-transfer / AMEX
LICENSES
WSIB
MEMBERSHIPS
Jiffy Pro, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.