Tops Roofing Inc

Roofing
Burlington ON L7P 3E7
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Roofing
Tops Roofing Inc
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Reviews for Tops Roofing Inc

Average customer rating:
9.2 10 (80 reviews)

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Ping from Oakville
Ping from Oakville
1 review Oakville, ON
10/10

roof

My house lost a few shingles on Tuesday and it will rain during the weekend. I contact a few companies and they are all busy. Tops offered to come over and they DID in the same day. They fixed the missing shingles and also agree to check any loose ones. This company is efficient and has pleasant workers. The price is reasonable. I have recommended it to my colleague whose family may replace there roof in the near future.

Approximate cost of services:
$372.90
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Nishi from Mississauga
Nishi from Mississauga
4 reviews Mississauga, ON
10/10

Roofing

I was very impressed with the way Tops Roofing conducted their business. Their quote was in the middle range and I was very satisfied with the quality of the shingles and the workers who installed the roofing. My neighbours were impressed (this included a roofer on my street). They left the place clean after the roofing was installed. Great job Ron, Brian and Wanda. I would recommend your company to my friends.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Ken Horton from Oakville
Ken Horton from Oakville
4 reviews Oakville, ON
10/10

Roofing

I got several quotes to replace the shingles on my roof. Tops Roofing quote fell in the mid to lower range of the quotes I recieved but I heard good things about them so we decided to go with them. We were very impressed with the job they did both on the roof and with the cleanup afterwards - havent found any nails or debris left on the ground and the roof looks great.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Adam Simpson from Oakville
Adam Simpson from Oakville
1 review Oakville, ON
2/10

Poor Service and Arrogant Company

We hired this company to replace the shingles on our roof. Two days after the roof was completed a number of singles flew off and landed in our neighbours yard which exposed the wood. When I called the company to complain Bryan was very arrogant as if it was our fault. I told him I wanted to meet with him to have it inspected by him and discuss my concerns but he was not pleased and didn't really want to go through the trouble. His response was 'You need to pay me for the job'. I never said I wouldn't pay him for the job but I wanted him to address our cercerns first since the job had not been done right. He said he would come out and fix the problem and take a look. We also asked for metal vents but instead ended up with plastic vents. When the workers arrived I noticed them throwing shingles into our vegetable garden. I asked them not to do this and then went to went. When I got home my garden had been wrecked and cigarette butts had been thrown in it by the workers. They had moved our bbq and tables away from the house and just left them in the middle of the yard.

Approximate cost of services:
$4,600.00
2 of 2 people found this review helpful.
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Company Response

Adam’s post is an angry fabrication of truths from an individual whom when challenged, became quite indignant & frustrated.
After Adam's new roof was installed & and several attempts to collect payment, Adam called me on Thursday afternoon, to tell me that in his back garden at the west side of his home, several raspberry seedlings were trampled upon & destroyed. These he explained were right next to the rhubarb which also suffered irreversible damage from roofing debris being dropped upon it. I was surprised, to say the least as we are always diligent in protecting gardens, patios, moving furniture etc. I did, however, offer my apologies and asked where the seedlings were purchased. He indicated they were purchased at Terra Greenhouses. I told Adam I would drop a Terra gift card by to him & again apologised. The next day, Friday morning Adam called again, complaining that he had wanted metal vents, not the Duraflo vents we stock & typically install. He further explained that several shingles had come off on the garage roof. He asked if I would come by on Saturday to address his concerns. I told him no, as I was away to the cottage for the long weekend, but could drop by Tuesday morning. I said I would, however, address his concerns immediately. I changed out all the Duraflo vents to metal ones and replaced 4 ridge caps that had not yet sealed & thus had blown off in the previous nights high wind gusts. As evidence in Adams photo the nails are still visible in the roof, showing the ridge caps were in fact installed correctly. I inspected the balance of the roof and found it to be perfectly installed, as usual! Further, Adams concerns were addressed & corrected within an hour of his call to me. How” that for service!
While I was on site I wanted to inspect the damage to Adam's gardens, as this was upsetting to me as well.
What I found surprised me, as Adam professed to be an avid gardener, was a backyard completely unkempt. This was mid May and the grass had yet to be cut, dandelions, weeds & saw grass abounded throughout the yard & gardens. By pulling back the tall saw grass I found the rhubarb had 3 broken stalks. Next to the rhubarb I found 3 raspberry plants which were hardly seedlings, but mature plants with no apparent damage.
I returned to the office & called Adam. I was upset, not arrogant, by the picture Adam had painted of himself, the Gardener, and his yard & gardens, as well the damage & poor roofing job he was claiming. I told Adam I had a look in his gardens, finding 3 broken stalks of rhubarb, mature raspberries with no damage, not seedlings, but mostly a yard & garden so choked full of weeds & grasses, it was impossible for the workers to differentiate.
Adam became quite irate, stating that his backyard is none of my business. I disagreed, stating that his allegations make it my business. He further told me the raspberry seedlings were not next to the rhubarb as he had previously stated, but in fact somewhere else altogether. I asked to come & inspect the damaged seedlings. Adam said there was nothing left to see, as he had dug them into the ground the night before & it was none of my business, again!
Adam called back 2 minutes later to inform me his brother also needed a new roof & he had told his brother not to call Tops Roofing. Several minutes later Adam called again to inform me my workers had left their cigarette butts in his garden. Not surprisingly, Adam called again to just let me know, he would be posting on this site as well as others.
All I can tell you is, I won’t discount my work based on fabrications & lies.
I do excellent work without damage to property & can provide you thousands of references to prove it.
However, I can’t always please everyone all of the time, though I do my best, and every once in a while you just meet one of THOSE people.
Further, my workers, if they smoke at all, certainly do not target vegetable gardens as a suitable ashtray. Again, fact or fiction.
As for Adams yard, photo's available upon request.

Brian Burnett / Tops Roofing Co

B Winchell in Oakville
B Winchell in Oakville
1 review Oakville, ON
2/10

Roof replacement

These guys were nice to start, then damaged my deck in several spots as they had no protection anywhere on my property, i was upset about this and i overheard one of the roofers swearing about me complaining. i asked the owner to come and look at the damages on my deck which are significant, and he aid he would come by and never did. I took several pictures of the aftermath - the damages will cost me around $1500 to fix. the backyard wasn't even swept up, i had to pressure wash my deck to get all the rubble off of it and re-paint it. the two curved bannisters that were completely smashed have not been replaced yet. The fact that I never heard back from the owner who promised he would have a look at my yard is unacceptable, i have left a message with them since with no return call yet. My roof was completed in November.

Approximate cost of services:
$5,000.00
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Company Response

I actually met with Mr. Winchell at his home his home. His deck was so rotten it was more like paper than wood, though we did protect it just the same. I also took pictures!
Mr Winchell actually ran over an expensive piece of hoisting equipment, (1800.00 ) as he backed out of his garage the morning we began work. If he heard workers swearing, this would be the root cause. Mister Winchell claimed damage to his deck, simply to avoid responsibility for the damaged hoisting equipment.
No more to tell.

Robert Howden in Oakville
Robert Howden in Oakville
4 reviews Oakville, ON
10/10

Roof repalcement

Very happy with the word done by thsi company. Was recommended to me ba a neighbor, and I would not hesitate to give a referral. Price was right in line with others who quoted. Even though we had been a fair amount of rain, they installed on the the original planned dare. Absoultely no prlblems with the roof since the replacement and it look great.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Karen-Mississauga
Karen-Mississauga
2 reviews Mississauga, ON
10/10

Complete new roof

Tops was professional from start to finish. On time with quotes and the work was superb. We totally recommend them if you need a new roof. Polite, neat, courteous, and a competitive price.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Janice and Don in Burlington
Janice and Don in Burlington
1 review Toronto, ON
10/10

new roof

We decided on Tops Roofing on the recommendation of our good friends. We were not disappointed! We were worried because we had heard so many horror stories about roofing companies, but they were professional, pleasant, and knowledgeable. After they were done there were no telltale signs that they had even been. They were respectful of our gardens and property and we had to call THEM about three times after to ask when we could pay for the job. Too bad more companies aren't like Tops Roofing!

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Greg from North Burlington
Greg from North Burlington
2 reviews Toronto, ON
10/10

Roof Installation and Follow Up

Tops Roofing Inc. led by Brian Burnett is a rare contractor these days.

His team of roofers did an exceptional job on the roofing installation in our home, on time, on budget and absolutely no surprises.

The knowledge of this company also added some extra comfort in our home with an additional installation of an attic fan.

Three years after the installation of that roof and fan we had an issue that arose with the fan. We placed one call into Tops Roofing Inc. and the call was returned next morning indicating they would be out to look at and repair the issue. The next morning, they were there and after 15 minutes had the issue corrected. I repeat, THREE YEARS LATER with after sales service!!!!!

It is rare to get exceptional service consistently anymore. Tops Roofing Inc is one of those rare exceptions. Just Excellent all the way around.

2 of 2 people found this review helpful.
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

Sue,
Sue,
6 reviews Toronto, ON

First Review

10/10

roofing

We have just had our roof replaced by Tops roofing and we are completely impressed with the company. We have dealt with endless contractors in the past and can honestly say that we have never had as good an experience as this time. The crew was at our house on time on both days. They worked very hard and did a great job on the roof and then cleaned up the area and made sure there were no stray nails. Brian the owner was punctual when he originally came to give us the quote and then actually brought us samples to choose from on another day, which again he was punctual for. He gave us a booklet on the ins and outs of roofs which really helped us decide what we wanted and educated us a bit on the whole topic. I would highly recommend them to anyone who appreciates high end customer service. Thanks Tops!!

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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tops Roofing Inc

Tops Roofing Inc has been in operation since 1987 with myself, Brian Burnett, providing expert installations for homeowners since 1978. Our name really does say it all, as our commitment to quality and service is second to none.

Eaves Trough / Seamless & Alurex rigid leaf screen
Broan attic ventilators / As much as 30% energy savings
Skylights / Velux & Allied - Glass & plastic replacements- all sizes
Roof vents / ridge venting & plumbing stack flashings
Ice & Water Shield. Invisible failsafe waterproofing protection
Synthetic waterproof underlay protection
Complete custom metal fabrication shop
Coloured steel chimney flashings / custom fabrication & assorted colours
Coloured steel wall flashings / custom fabrication & assorted colours
Eavestrough extensions where needed or as required
Premium Supra brand caulking
No disposal bins, trailers only / most jobs
Seasoned professional employees & Owner oversees every installation
No large deposits
Price - About the same or less

At 'Tops' our employees are seasoned professionals with myself overseeing all installations. This means all our roof installations are done the same, expertly and with pride of workmanship. I know everyone has heard the saying "you have to pay a little more to get a quality job". Nonsense! At 'Tops' you get only the very best of quality workmanship, materials and attention to detail at a fair price.
Burlington Roofing Company - Tops Roofing

If you have concerns or questions about your residential roof or a commercial building flat roof and are located in Burlington, or surrounding area’s, ( Hamilton, Oakville, Mississauga, Etobicoke, Milton) you need to speak to us at Tops Roofing. For more than 40 years, Brian Burnett, the owner of Tops Roofing Company in Burlington, has been the number one source in the roofing industry for all roofing related Q & A.
Brian's experience & reputation in Burlington and surrounding area’s is unmatched in residential sloped roofing and commercial roofing systems. Tops Roofing Company relies on only the best and most experienced tradesmen and all our staff, from our sales estimators, to our installers are either senior qualified persons or overseen and directed only by senior personnel and supervisors having no less than 30 years continued hands on experience and knowledge within their sector of the Southern Ontario roofing industry.

40 Years in the Roofing Business

With more than 40 years of experience in this industry, you will be guaranteed your roofing project is installed well above our competitors standards and while some companies may pick and choose depending on experience and size of their available workforce, at Tops Roofing, no job is to big or to small.

Over 30,000 Roofing Projects Completed In The GTA

Residential Roofing 
Commercial Roofing
Steel Roof - repairs and replacements
Shingles - architectural, laminates & traditional fibreglass
Flat Roof - all membrane types and applications
Flat roof / sloped roof - skylight, coping, flashing repairs, replacements & new installs
Tar & gravel patches and repair
All types of roofing repairs
Custom Metal - all types of flashings custom made in our metal woks shop
Vinyl Windows & Doors - Steel or fibreglass doors & vinyl window replacement
Leak detections
Roof-Tune-Ups - all types of roofing
Animal Damage on Roof - pesky critter repair
Chimney and Counter Flashing

The Best Roofing Contractors In Burlington

If you want the absolute best roofing installation done at a competitive price, then Tops Roofing Company, located in Burlington, Ontario is the smart consumers number #1 choice.
Our motto is and has always been, installing quality at a fair price!

 Unexpected Roof Costs - We Can Help
As Forest Gump would say, “ sometimes @#*! just happens”
A Tops Roofing we get this, we’ve all been there before and weather its an unexpected furnace breakdown, car repair bills, the kids tuition fees, we often times don’t always have the available cash to pay for the unexpected, like emergency roof repairs or replacement. At Tops Roofing we can help with fast money from our partnered company Financeit. With Financeit, the better solution, you always avoid hefty credit card interest charges and you can arrange a payment plan to perfectly suit your budget.
quick application with no obligation or commitments. Find out if you qualify now. ( link to be inserted to Financeit.ca ) 

No Large Deposits

Many roofing companies will require a large deposit to undertake your roofing project. Some will want as much as one half or more, up front.
Not the case with Tops Roofing Company. We will never ask for a large deposit. Deposits are typically only a couple hundred dollars to ‘seal the deal’ as it were, if in fact we ask for anything at all from our residential customers. For larger commercial projects we typically require 10 to 20 percent down upon mobilization of materials.

Free Advice

If your only looking for advice, advice is free and so am I to chat, but
for a no-obligation on-site quote and to address any roofing questions or concerns,
Call Tops Roofing Company at 905-465-0538 and speak with Wanda, our friendly office administrator of 17 years and learn the many ways we can assist you or to direct your call. 

Sincerely, Brian Burnett / President

CATEGORIES
Roofing and Gutters & Eavestroughs
PRODUCTS
Shingles, Laminates, Custom Sheet Metal, Flashings, Skylights, Ventilation, Flat Roofs, Low slope, Steel Roofing & Repair, Eavestrough, Siding, Soffits & Fascia. Carpentry- truss and rafter repair /roof levelling, plywood deck repair & replacement. Chimney removal.
SERVICES
At 'Tops' a roof is not just a roof. With many variations in materials, installation practices and expertise, your new roof may either enhance the beauty of your home, or detract from it. Make sure you know what your buying and don't shy away from asking questions, as any reputable company should take the time to explain or answer any you may have. We strongly advise that you check several references to ensure that a company is all that it claims. Once you have narrowed your choice of companies to two, check their work. Invest an hour of your time and visit some sites each has completed. Are they as good as each other? Or does one appear to be better?
BRANDS
GAF, IKO, CertainTeed, Velux
STYLES
Traditional, Laminates, Architectural, Steel, Flat Roof Membranes
SPECIALITIES
Skylights, Custom Metal Work, Roof Flashings, Carpentry Work
WEBSITE
https://www.topsroofing.ca
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
18
RETURN POLICY
none
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
LICENSES
Municipal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime & Lifetime
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