- Approximate cost of services:
- $372.90
- Company Response
Thank you for your review!
Best,
Tops Roofing Inc
Thank you for your review!
Best,
Tops Roofing Inc
Thank you for your review!
Best,
Tops Roofing Inc
Thank you for your review!
Best,
Tops Roofing Inc
Poor Service and Arrogant Company
Adam’s post is an angry fabrication of truths from an individual whom when challenged, became quite indignant & frustrated.
After Adam's new roof was installed & and several attempts to collect payment, Adam called me on Thursday afternoon, to tell me that in his back garden at the west side of his home, several raspberry seedlings were trampled upon & destroyed. These he explained were right next to the rhubarb which also suffered irreversible damage from roofing debris being dropped upon it. I was surprised, to say the least as we are always diligent in protecting gardens, patios, moving furniture etc. I did, however, offer my apologies and asked where the seedlings were purchased. He indicated they were purchased at Terra Greenhouses. I told Adam I would drop a Terra gift card by to him & again apologised. The next day, Friday morning Adam called again, complaining that he had wanted metal vents, not the Duraflo vents we stock & typically install. He further explained that several shingles had come off on the garage roof. He asked if I would come by on Saturday to address his concerns. I told him no, as I was away to the cottage for the long weekend, but could drop by Tuesday morning. I said I would, however, address his concerns immediately. I changed out all the Duraflo vents to metal ones and replaced 4 ridge caps that had not yet sealed & thus had blown off in the previous nights high wind gusts. As evidence in Adams photo the nails are still visible in the roof, showing the ridge caps were in fact installed correctly. I inspected the balance of the roof and found it to be perfectly installed, as usual! Further, Adams concerns were addressed & corrected within an hour of his call to me. How” that for service!
While I was on site I wanted to inspect the damage to Adam's gardens, as this was upsetting to me as well.
What I found surprised me, as Adam professed to be an avid gardener, was a backyard completely unkempt. This was mid May and the grass had yet to be cut, dandelions, weeds & saw grass abounded throughout the yard & gardens. By pulling back the tall saw grass I found the rhubarb had 3 broken stalks. Next to the rhubarb I found 3 raspberry plants which were hardly seedlings, but mature plants with no apparent damage.
I returned to the office & called Adam. I was upset, not arrogant, by the picture Adam had painted of himself, the Gardener, and his yard & gardens, as well the damage & poor roofing job he was claiming. I told Adam I had a look in his gardens, finding 3 broken stalks of rhubarb, mature raspberries with no damage, not seedlings, but mostly a yard & garden so choked full of weeds & grasses, it was impossible for the workers to differentiate.
Adam became quite irate, stating that his backyard is none of my business. I disagreed, stating that his allegations make it my business. He further told me the raspberry seedlings were not next to the rhubarb as he had previously stated, but in fact somewhere else altogether. I asked to come & inspect the damaged seedlings. Adam said there was nothing left to see, as he had dug them into the ground the night before & it was none of my business, again!
Adam called back 2 minutes later to inform me his brother also needed a new roof & he had told his brother not to call Tops Roofing. Several minutes later Adam called again to inform me my workers had left their cigarette butts in his garden. Not surprisingly, Adam called again to just let me know, he would be posting on this site as well as others.
All I can tell you is, I won’t discount my work based on fabrications & lies.
I do excellent work without damage to property & can provide you thousands of references to prove it.
However, I can’t always please everyone all of the time, though I do my best, and every once in a while you just meet one of THOSE people.
Further, my workers, if they smoke at all, certainly do not target vegetable gardens as a suitable ashtray. Again, fact or fiction.
As for Adams yard, photo's available upon request.
Brian Burnett / Tops Roofing Co
I actually met with Mr. Winchell at his home his home. His deck was so rotten it was more like paper than wood, though we did protect it just the same. I also took pictures!
Mr Winchell actually ran over an expensive piece of hoisting equipment, (1800.00 ) as he backed out of his garage the morning we began work. If he heard workers swearing, this would be the root cause. Mister Winchell claimed damage to his deck, simply to avoid responsibility for the damaged hoisting equipment.
No more to tell.
Thank you for your review!
Best,
Tops Roofing Inc
Thank you for your review!
Best,
Tops Roofing Inc
Thank you for your review!
Best,
Tops Roofing Inc
Roof Installation and Follow Up
Thank you for your review!
Best,
Tops Roofing Inc
Thank you for your review!
Best,
Tops Roofing Inc
Tops Roofing Inc has been in operation since 1987 with myself, Brian Burnett, providing expert installations for homeowners since 1978. Our name really does say it all, as our commitment to quality and service is second to none.
Eaves Trough / Seamless & Alurex rigid leaf screen
Broan attic ventilators / As much as 30% energy savings
Skylights / Velux & Allied - Glass & plastic replacements- all sizes
Roof vents / ridge venting & plumbing stack flashings
Ice & Water Shield. Invisible failsafe waterproofing protection
Synthetic waterproof underlay protection
Complete custom metal fabrication shop
Coloured steel chimney flashings / custom fabrication & assorted colours
Coloured steel wall flashings / custom fabrication & assorted colours
Eavestrough extensions where needed or as required
Premium Supra brand caulking
No disposal bins, trailers only / most jobs
Seasoned professional employees & Owner oversees every installation
No large deposits
Price - About the same or less
At 'Tops' our employees are seasoned professionals with myself overseeing all installations. This means all our roof installations are done the same, expertly and with pride of workmanship. I know everyone has heard the saying "you have to pay a little more to get a quality job". Nonsense! At 'Tops' you get only the very best of quality workmanship, materials and attention to detail at a fair price.
Burlington Roofing Company - Tops Roofing
If you have concerns or questions about your residential roof or a commercial building flat roof and are located in Burlington, or surrounding area’s, ( Hamilton, Oakville, Mississauga, Etobicoke, Milton) you need to speak to us at Tops Roofing. For more than 40 years, Brian Burnett, the owner of Tops Roofing Company in Burlington, has been the number one source in the roofing industry for all roofing related Q & A.
Brian's experience & reputation in Burlington and surrounding area’s is unmatched in residential sloped roofing and commercial roofing systems. Tops Roofing Company relies on only the best and most experienced tradesmen and all our staff, from our sales estimators, to our installers are either senior qualified persons or overseen and directed only by senior personnel and supervisors having no less than 30 years continued hands on experience and knowledge within their sector of the Southern Ontario roofing industry.
40 Years in the Roofing Business
With more than 40 years of experience in this industry, you will be guaranteed your roofing project is installed well above our competitors standards and while some companies may pick and choose depending on experience and size of their available workforce, at Tops Roofing, no job is to big or to small.
Over 30,000 Roofing Projects Completed In The GTA
Residential Roofing
Commercial Roofing
Steel Roof - repairs and replacements
Shingles - architectural, laminates & traditional fibreglass
Flat Roof - all membrane types and applications
Flat roof / sloped roof - skylight, coping, flashing repairs, replacements & new installs
Tar & gravel patches and repair
All types of roofing repairs
Custom Metal - all types of flashings custom made in our metal woks shop
Vinyl Windows & Doors - Steel or fibreglass doors & vinyl window replacement
Leak detections
Roof-Tune-Ups - all types of roofing
Animal Damage on Roof - pesky critter repair
Chimney and Counter Flashing
The Best Roofing Contractors In Burlington
If you want the absolute best roofing installation done at a competitive price, then Tops Roofing Company, located in Burlington, Ontario is the smart consumers number #1 choice.
Our motto is and has always been, installing quality at a fair price!
Unexpected Roof Costs - We Can Help
As Forest Gump would say, “ sometimes @#*! just happens”
A Tops Roofing we get this, we’ve all been there before and weather its an unexpected furnace breakdown, car repair bills, the kids tuition fees, we often times don’t always have the available cash to pay for the unexpected, like emergency roof repairs or replacement. At Tops Roofing we can help with fast money from our partnered company Financeit. With Financeit, the better solution, you always avoid hefty credit card interest charges and you can arrange a payment plan to perfectly suit your budget.
quick application with no obligation or commitments. Find out if you qualify now. ( link to be inserted to Financeit.ca )
No Large Deposits
Many roofing companies will require a large deposit to undertake your roofing project. Some will want as much as one half or more, up front.
Not the case with Tops Roofing Company. We will never ask for a large deposit. Deposits are typically only a couple hundred dollars to ‘seal the deal’ as it were, if in fact we ask for anything at all from our residential customers. For larger commercial projects we typically require 10 to 20 percent down upon mobilization of materials.
Free Advice
If your only looking for advice, advice is free and so am I to chat, but
for a no-obligation on-site quote and to address any roofing questions or concerns,
Call Tops Roofing Company at 905-465-0538 and speak with Wanda, our friendly office administrator of 17 years and learn the many ways we can assist you or to direct your call.
Sincerely, Brian Burnett / President