Structube Town Of Mount Royal

I was lured by the look of this stores' furniture and purchased a Dinner table, 4 chairs a sofa and a coffee table. They all came in pieces with very bad packaging, without a manual and with some pieces defective.
In my life, I've assembled a variety of items together and I believe that I'm very good in assembling furniture but this experience has been a nightmare. I had to start over and over again... It took me almost 4 hours to assemble 4 chairs, more than 5 hours to build the dinner table and when I assembled the sofa, I had to add some wood under the sofa to be sure that the legs are well supporting the structure. But when it came to build the coffee table, it all went wrong. After 3 hours of hard work, I realized that it was impossible to build or correct it. The metallic legs are defective and there is no way to repair it: the holes in the wood are not in front of the one on the legs and the legs are not straight and parallel... I called the company to return the table... they just told me that they have to call Montréal to see if they can accept the item... and I cannot return it to the store and have to wait for the delivery guy to come in and pick up the table... for God sake, I've to lose another half a day to wait for these imbecile to come and pick up the table. Then I've to go to the store and claim the money...

Amazing.

I wonder if they are a member of Better Business Bureau. I've never ever returned a purchased item in my life... i've never called a customer service (this company doesn't even have a central customer service) and never wrote a negative review on anybody... But this time, it is too much and they went too far...