Solocrete General Contracting Ltd

Concrete Contractors
4045 Mayfield Road Brampton ON L6Z 0A1
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Concrete Contractors
Solocrete General Contracting Ltd
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93%

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Reviews by rating (past 12 months)
Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Solocrete General Contracting Ltd

Average customer rating:
9.5 10 (69 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Driveway and Front Staircase

Every step of the process was handled in a professional and knowledgeable manner. The end product, a stamped concrete driveway and staircase, absolute exceeded our expectations, they did a spectacular job. We would not hesitate to recommend this company for any concrete requirement.

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Company Response

Thank you very much for taking the time to write this review. It is satisfying to know that we exceeded your expectations. It makes me feel very proud of our team here at Solocrete. We appreciate all of your recommendations. It was a pleasure doing work for you and your family. All the best-John

Luis in Toronto
Luis in Toronto
1 review Toronto, ON
10/10

Stamped concrete & exposed aggregate driveway and walkways

John and his team did a wonderful job for my project.
The scope of work included a double driveway, rear patio area, side walkway and front entrance with steps.
I would recommend him for any concrete related work.

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Company Response

Thank you very much for taking the time to write this review. The team at Solocrete are appreciative of all of your recommendations. We are glade that you are happy with the job we did. It was a pleasure doing work for you and your family. All the best-John

Treestarrr
Treestarrr
0 reviews Caledon, ON
10/10

Amazing Concrete Job

From start to finish this company was professional and very helpful. John came to give us a quote and assisted with the design idea. Was helpful with questions we had too.
When the job started it was completed in the time frame projected (quickly) and we were very happy. They have many colours and designs to choose from at the show room which again was VERY helpful especially when doing a big job for your front house and back yard!

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Company Response

Thank you so much for taking the time to write this review. We are pleased that your experience was a positive one and that you are happy with the outcome. It was a pleasure doing work for you and your family. All the best-John

Ash in Toronto
Ash in Toronto
0 reviews Mississauga, ON
10/10

Awesome concrete job

Solocrete did a great job at my house. I had old broken steps and an uneven grading towards my house and they managed to come up with a great design and fix the grading issue. They did a professional job and in a timely fashion. Totally recommend them to anyone who wants a concrete driveway and steps installed!

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Company Response

Thank you so much for taking the time to write this review and sharing your experience. Our team at Solocrete are appreciative of all your recommendations. We are happy that we were able to create a design that works for your home and looks good too. It was a pleasure doing work for you and your family. All the best-John

Karina in Toronto
Karina in Toronto
0 reviews Brampton, ON
10/10

Aggregate and stamped border

Mr. John and his crew were exceptional and did an awesome job our driveway and walkway. The team was efficient and payed close attention to detail and did an amazing job. Thank you

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Company Response

Thank you so much for taking the time out of your busy schedule to write this review. I want to take this opportunity to thank you and all of our customers for your patience with us. This year we have dealt with allot of obstacles due to Covid 19. It has caused many delays in our work. Even after having your job done later than scheduled, you still had positive things to say about our work. All of us at Solocrete appreciate all of your kind words and recommendations. It was a pleasure doing work for you and your family. Thank you again. All the best-John

Chris Lowe
Chris Lowe
0 reviews Brampton, ON
10/10

Front walkway and porch

The experience from start to finish was professional. The quote was done and reviewed with Paula, the price was provided the same day and the expectation of when the work could be completed was also established. The various crews were professional, cleaned up after each portion, the next steps communicated and the workmanship was top notch. I interacted with 8 - 10 of the guys in various stages and each were pleasant and professional. I would recommend Solocrete for any concrete work as they did the job as if it were their own home

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Company Response

Thank you so much for taking the time to write this review and sharing your experience with us. All of us here at Solocrete appreciate all of your recommendations and the positive feed back on all of our employees. It was a pleasure doing work for you and your family. All the best- John

Private User
Private User
Private User reviews Toronto, ON
10/10

Simply Outstanding

After being referred to John at Solocrete, we could not be any happier with the work him and his crew have done at our home. This was a complete project from ripping out old concrete to replacing with coloured exposed aggregate with a trim. The project was from the end of the driveway, all the way to the end of our backyard. The work is simply impeccable and the price is very competitive relative to other companies out there. One thing I feel that is necessary to add is the determination John and his crew showed in finishing the job. Given these difficult times, it is almost inevitable for unforeseen circumstances to take place, and after learning about John's current situation, I could not be more impressed with what he has been able to do not only for us but for others as well.

All in all, I highly recommend Solocrete as we could not be any happier with our work and will definitely be referring them to friends and family.

Thanks, John!

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Company Response

Thank you for taking the time to write this review and share your experience. We appreciate you patience and recommendations. It was a pleasure doing work for you and your family. All the best John.

Private User
Private User
Private User reviews Mississauga, ON
0/10

Terrible Experience

We hired John at Solocrete to install just over 1100 square feet of stamped concrete around the house and around our swimming pool. The first installation last year in September went well however this year when John returned to complete the rest of the work it was the worst experience we've encountered. John made empty promises of when he would show up and scheduled the installation countless times, didn't show up and didn't both to call or text us that he wasn't coming, we constantly had to follow up with him just to see if his crew was coming which was an inconvenience to us. Regardless of this we were still patient and accommodated them every time they tried to schedule us. The majority of the time they actually showed up at random with no notice at all and we accommodated them. We treated the crew very well, we bought them coffee, espresso, offered food and even put out a cooler with ice with drinks for them to make sure they were comfortable. When they finally got to installing the concrete they came with a huge cement truck with a full load on a 30 degree day and parked the truck right on our asphalt driveway causing damage. They didn't even both to use plywood or steel plates. They damaged our driveway causing the ashpalt to sink in all over the place. We texted John about this and he completely ignored us and didn't respond. John also did some work as well at my neighbors house while they were doing mine and didn't park on my neighbors driveway, they parked on the street as they realized how much damage they caused to ours! They could have parked on the street for ours too since there's no cars on the street and a ton of room. They wanted to make things easy for themselves instead of being concerned with the damage that they would cause us. Then, once the concrete was done we noticed they used the wrong colour and it was completely different than what was supposed to be installed. It was supposed to be the same matching concrete colour but instead they put the wrong colour. One of the crew members who came to powerwash the concrete advised me that the crew who added the colour should have known immediately upon laying the powder colour down and stopped what they were doing.. I spoke with John after this happened who advised he was going to sand down the concrete and try to re add the colour which we were fine with as long as there were no issues. A couple days later we received a call from John who advised he has to rip out the concrete and redo it. He took his time and constantly complained over the phone to us about the project in general as he was upset that his company lost money on the job. After weeks of waiting they finally came out and cut the concrete so its ready to remove. John was also supposed to bring a plastic cover or sheet for the pool before cutting and removing the concrete to ensure no dust went in the pool. What he brought was an old plastic sheet filled with mud and dirt that I refused to let him use as it would be dropping mud in our pool. I ended up bringing out an old TV cardboard box to block the back spray of the concrete from going into the pool when he was saw cutting. About a week later Johns crew returned to remove the concrete and left a significant amount of concrete dust all around the pool and walkways and didn't bother to clean it even though we have and in ground swimming pool that we use daily. They also used my neighbors driveway without his permission and left a mess on the road and on his driveway. John was supposed to return the following day to do the concrete so we didn't mention it to him. We sent a text message to John in the morning of the day they were supposed coming to pour the concrete requesting that once they complete the concrete if they could please clean up around the pool and my neighbors driveway. We immediately received a call from John after the text, he started swearing and advised he's not coming out to finish the job and that we complain about the mess too much.

We are now left with a damaged driveway, an unfinished project which we now have to pay someone to bring it back to it's original state, were left with a mess all over the concrete that we now have to clean up and we have to seal 1000 square feet of concrete that John was supposed to do. This is going to cost us in the thousands of dollars to just bring everything back to way it was before John and Solocrete took on the project. The photos we attached here show the original grass we had laid down, then the wrong colour concrete they installed and finally what they left us with. A hole in the ground with gravel. We called a few companies and they did not have the stamp to do our concrete to match so the only thing we can do now is replace it with the grass that was there before John started.

What a nightmare, This company should not be in business.

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Company Response

I would like to thank you for taking the time to write such a lengthy review. I am sorry that we could not be accommodating to your demands of not being messy, but this is the nature of construction work. I would like to inform our potential clients of this situation.
In September of 2019, we completed concrete around the pool. Sealing of this concrete was completed. It is part of the customer’s maintenance to seal their concrete as needed after the initial completion. This year, 2020, the client contacted me on my personal cellphone and asked that we do a small extension to the job we had done for him the previous year. I agreed and the new job was commenced. Unfortunately, by mistake, the wrong colour was put down. Once this was realized, I apologized and explained to the client that we would remove and replace it. During this process. The client became impatient and texted me multiple times complaining of the mess and how long it was taking. His texts became aggressive, demanding and threatening. I explained and assured him that the mess would be cleaned upon completion. Stamp concrete is a 2 week process. He is familiar with this 2 week process, as it was the same way last year. He refused me access to his property via text. He is now texting me to go back to continue the job in an aggressive and threatening manner. From this, I decided it was in the best interest of everyone to walk away from this situation. I have not been paid for this job. I explained via text back to him that I was not going to return. I recommended that he find a company that is not messy. All the best – John

Vince in Toronto
Vince in Toronto
1 review Toronto, ON
10/10

Stamped Concrete driveway and walkways

I normally don't get around to ever doing reviews but I am making an exception in this case. Solocrete may not have a huge marketing machine, but John is great ambassador for the company. He obviously knows how to work with concrete and he delivers. I waited for about a year before writing this review as I wanted to see how the driveway and walkways withstood the winter. They all continue to look amazing! I wasn't actually home the day they came to pour but several of my neighbours commented on the quality of the preparation and the professionalism of the crew. A year later the results speak for themselves and I continue to receive compliments from my neighbours. I was also very impressed with the level of customer service. Last year, John mentioned that I would likely need a reseal come the spring given how late in the year the concrete was poured. Sure enough early July I got a call from Solocrete and they appeared at my house and applied a fresh coat of sealer. This type of follow-thru is not often seen in the industry. All in all a 5 star job !

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Company Response

Thank you for taking the time to write this review. All of us here at Solocrete greatly appreciate you wanting to share your experience and recognizing our dedication and hardwork.Thank you for waiting a year and sharing the results with all of us. It was a pleasure doing work for you and your family. All the best. - John

Maunil in Mississauga
Maunil in Mississauga
2 reviews Brampton, ON
10/10

Excellent quality and service.

Very professional company. We did front yard, backyard and sides with exposed aggregate. Paula is great in understanding the requirements and they are flexible in working with your ideas and ensure we were satisfied. Very experienced team overall and the whole project was done within 2 weeks. Made few design changes before the final framing was done and they supported fully. Great quality work and finish. Excellent customer service. I will highly recommend them.

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Company Response

Thank you so much for taking the time to write this review. We are pleased that you found the process a positive experience and that we were able to accommodate your design changes. We appreciate all of your recommendations. We wish you and your family all the best!-John

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Solocrete General Contracting Ltd

Solocrete General Contracting Ltd. believes that quality, customer service and satisfaction are very important requirements to achieve the highest reputation and trust in this business. We are constantly upgrading in order to give our customers the very best selection and quality in: stamp concrete, regular white concrete, coloured concrete, and aggregate/exposed concrete. We also offer the specialized overlay of jewel stone. Our products are ideal for driveways, walkways, curbs, gardening curbs, back patios, around pools, steps, pillars and overlays on porches. Unique to Solocrete are the french curbs and the smooth and rough finishes of bull nosing on steps.
Give your house a new look … Let Solocrete create it!

CATEGORIES
Concrete Contractors
WEBSITE
http://www.solocrete.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
0
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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