Shade-O-Matic Ltd.

I am disappointed in their warranty. We purchased their Tuscany wood shutters 16 years ago and it came with Lifetime warranty. A few of the connectors linking the louver to the wand broke and they told me it can’t be repaired because the product is discontinued. So now I am stuck with the louvers dangling because they don’t have the parts. They should at least provide alternate parts and not leave the customer with no option!