Pool Craft

Swimming Pools, Spas & Hot Tubs
561 Edward Ave Richmond Hill ON L4C 9W6
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98%

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Reviews for Pool Craft

Average customer rating:
9.8 10 (104 reviews)

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Private User
Private User
0 reviews Aurora, ON
10/10

Complete backyard Pool Project

I wish there was a higher rating option. Pool Craft was a pleasure to deal with and their workmanship is outstanding. They accommodated an unrealistic time line for us for special personal circumstances even though they were under no obligation to do so all while delivering an end result that far superseded Any of our expectations. There’s not enough words that we can say about all their crews and their meticulous care for ever single detail. Big or small. We would highly and confidently recommend Pool Craft to Friends and Family. Thank you Pool Craft for transforming our backyard to an Oasis. Outstanding!!!

Samir & Claudia

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Company Response

Thank you Samir and Claudia!!!

We are thrilled that we could provide you with a pool for years to come. Looking forward to the first photo of you guys enjoying yourselves.

Rick Johnson and the Pool Craft / Stone Craft team

leefailes1
leefailes1
2 reviews Toronto, ON
10/10

Inground Pool Installation

POOLCRAFT was a pleasure to deal with, from beginning to end. They installed my pool, extended my garden beds, built a deck and put down beautiful flagstone. They are organized and work quickly and efficiently. Few organizations are as well run as Poolcraft. They are top notch!

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Company Response

Hi Lee

Thank you so much for the kind words and the opportunity to take photos of your pool. It looks incredible. Wishing you years of enjoyment. All the best
Rick

Private User
Private User
Private User reviews Newmarket, ON
10/10

Pool Build and Maintenance

Great people, great company !!

If you are looking for anything related to a new or existing pool (build / maintenance) PoolCraft should be your first call.

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Company Response

Thank you so much for the business and continued support

Pool Craft team

Sandra  in Richmond Hill
Sandra in Richmond Hill
0 reviews Richmond Hill, ON
10/10

New Oasis

Poolcraft snd Stonecraft did a phenomenal job in creating an amazing oasis in our back yard. Everyone at both Poolcraft and Stonecraft were amazing to deal with. Amazing ideas that helped us to turn our vision into a reality and then some. Everything was thought of...from the lighting to the irrigation creating a maintenance free back yard. We could not be happier with the final product and envision many great memories made with family and friends. Thank you, thank you, thank you!

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Company Response

Hi Sandra!!
It was such a pleasure to work with you as well. What a year to have a pool!! Can't wait to get some photos of your new space. Pool Craft / Stone Craft team

Private User
Private User
0 reviews Newmarket, ON
10/10

Pool liner replacement

Poolcraft did a fantastic job replacing our liner. They know what they are doing and have a great crew!

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Company Response

Hey Todd!!

Thank you very much for the business.

I hope you are enjoying the pool during this heat wave

Geoff

Private User
Private User
Private User reviews Aurora, ON
10/10

Pool

Excellent job transforming our small backyard into a summer oasis. Easy to work with, delays were minor and understandable. No surprise costs and we stayed on budget. Thanks Poolcraft!

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Company Response

Thanks guys.
You guys were great to work with.
Can't wait to take some photos of your place.
Talk soon
Rick

christopher.holman
christopher.holman
2 reviews Newmarket, ON
10/10

Pool opening and closings

Great company they are excellent to deal with, on time and on schedule. They document their work and are very efficient.
They not only deliver what they say they will and in my opinion they go above and beyond.

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Company Response

Hi Christopher
Thank you very much for your business and sharing your experience with us. Looking forward to providing you with great service for years to come
Geoff and the Pool Craft team

Blair
Blair
5 reviews Toronto, ON
10/10

Pool Closing

Awesome team. Phil and Scott are professional, polite, knowledgeable and hard working. In a world where people barely show up and when they do, they come late and deliver a poor service, these guys stand out.

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Company Response

Hi Blair
Thank you for taking the time to share your experience with our service department. See you next spring
The Pool Craft service department

blacker1332
blacker1332
0 reviews Bradford West Gwillimbury, ON
10/10

Pool

Poolcraft did a great job installing our pool. I felt like the only negative was some minor miscommunication issues that were easily resolved.

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Company Response

Thank you very much for sharing your experience with us. It was a pleasure to work with you. Wishing you years of enjoyment with your new pool!
Rick, Chris and The Pool Craft Team

MICHAEL in Toronto
MICHAEL in Toronto
0 reviews Toronto, ON
10/10

New Heater Install

Although there was a bit of miscommunication about a heater install at first, Poolcraft rectified the issue and then some. That being said, I will be using Poolcraft again in the future. Thanks to Jason, Geoff and the whole team for resolving the issue. It's been a great season with the new heater moved into an existing shed from outdoors.

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Company Response

Hi Michael

Thank you very much for your business and the opportunity to rectify the situation.

All the best,

Pool Craft

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pool Craft

We are the #1 customer service swimming pool company in Toronto and the GTA.

Pool Craft is a swimming pool builder that specializes in all aspects of backyard planning from design to construction. Our in house designs allows us to produce very creative swimming pool designs in a timely manner. Whether you’re looking to have only a pool installed or you want to build the backyard of your dreams, Pool Craft is here to help every step of the way.

Pool Craft offers a variety of services including: openings and closings, weekly maintenance, pool leak detection, equipment replacements, safety cover installation, liner replacement, salt systems and automation.

Pool Builder, custom pools, swimming pools, in ground pools, pool service, leak detection, pool cleanings, pool maintenance, vinyl pools.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
inground swimming pools, pools, custom pools, landscaping, outdoor lighting, Landscape Design, Patios, Cabanas
SERVICES
Weekly service, Bi-Weekly service, liner replacements, leak detections, maintaince and repairs, water tests, store front, renovations, equipment upgrades, pool toys, pool decks
BRANDS
Pentair, Lawrason's, RayPak, Zodiac, Hayward, Mursatt, Natural Chemistry
SPECIALITIES
Vinyl swimming pools, spas, custom pools, custom cabanas
WEBSITE
http://www.poolcraft.ca
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
25
MEMBERSHIPS
Pool & Hot Tub Council of Canada & Landscape Ontario & CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.