Pioneer pools installed our pool 5 years ago. There customer service from the initial consult, during the installation as well as their follow up care has always been top notch. We have called the pioneer pools store in Burlington with different issues over the years. There staff is all very knowledgeable and attempt to walk you through the issue with your pool over the phone. If the problem can not be solved over the phone, someone is out at your home solving the issue very promptly.
Cam Brown was fantastic with the initial information about installing a pool. What we would need as well as the cost. Tyler is our go to guy in regards to the maintenance. Adriannia has helped us select cushions, bar stools and this year our outdoor fireplace.
We couldn’t be happier with Pioneer Pools and would highly recommend them!!
- Company Response
Thank you so very much for letting us know. It sounds like you have all of our products - which is amazing to hear. And I am ever happier to hear that you have received paralleled service in all areas. We thank you very much for your business and look forward to seeing you in Burlington again soon.