Phantom Screens / Ontario Screen Systems Inc.

Windows & Doors Installation & Service
Mississauga ON L4W 3E6
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Windows & Doors Installation & Service
Phantom Screens / Ontario Screen Systems Inc.
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93%

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Reviews for Phantom Screens / Ontario Screen Systems Inc.

Average customer rating:
9.4 10 (293 reviews)

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Isabel Mac Arthur from London
Isabel Mac Arthur from London
1 review London, ON
10/10

Screen door installation

I have never experienced such fast and efficient service. Kevin was very professional and a very pleasant person to deal with. I would recommend this company anytime to anyone looking for quality service and products.

Approximate cost of services:
$500.00
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Brendan  from Cochren Homes Ltd.
Brendan from Cochren Homes Ltd.
1 review Oakville, ON
10/10

Project

Mike & Mike are very professional. Our company has utilized their services for many jobs, and never once been dis satisfied with the work completed. Cochren Homes Ltd. would refer Phantom Screen to anyone whom requires quality work completed.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
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Jacqueline Wells from Burlington
Jacqueline Wells from Burlington
1 review Burlington, ON
10/10

repair of Latch on screen door

Mike was excellent. He recognized the problem which was not due to abuse and fixed it. Phantom Screen is wonderful and I am so happy he came today. He quoted on another job. It may happen. If we go ahead with the project, I would hope he would be compensated accordingly.

Approximate cost of services:
$0.00
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Company Response

Thank you so much, Jacqueline, for taking the time to write this review. We have passed your kind comments along to our installer, Mike C. We are so grateful for our employees - our greatest assets - and we're proud of Mike for his never-ending commitment to our customers. Thanks again and have a fantastic day!

Diane Herbynchuk from Niagara Falls
Diane Herbynchuk from Niagara Falls
1 review Welland, ON
10/10

Screen doors

I called Phantom Screens to report an untimely tear in a screen. Mike Campbell arrived like a knight in shining armour! He identified that my 3 doors were not installed correctly and spent the afternoon taking them apart and reassembling them. The difference is like night and day, the way the doors function, and the way they look. Thank you Mike for your friendly, courteous and professional work, and for restoring my confidence in Phantom Screens.

Approximate cost of services:
$0.00
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Company Response

Thank you very much, Diane, for your kind words about Mike C. We agree, he's quite a special guy! :) We couldn't do what we do without the dedication and loyalty of our fantastic employee team. Many of them - like Mike - have been with us for more than a decade. They all take great care of our customers. We will share your feedback with Mike. Thanks again and have a terrific day!

wendy HARRIS from London
wendy HARRIS from London
1 review London, ON
10/10

new retractable screens on two doors

We had excellent service from both Andy and Kevin. We are very happy with the product and would highly recommend this company to our family, friends and neighbours. Thank you both for your prompt and speedy service!

Approximate cost of services:
$970.00
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Company Response

Thank you so much for this review, Wendy. We appreciate your kind feedback. We have shared your comments with both Andy and Kevin, and are proud that their service makes you happy enough to recommend us. Phantom Screens / Ontario Screen Systems are committed to the quality and service we provide to all of our customers. We’ve been screening Ontario since 1994!

Janice Mende from Toronto
Janice Mende from Toronto
1 review Toronto, ON
10/10

Fixing of Phantom Screen

Mark Gordon for Phantom was amazing! I was looking at a couple of weeks in peak season to fix my screen that my daughter had inadvertently run through. Mark just happened to be in the neighbourhood passing by, saw the screen, jumped out of his truck, fixed my ailing screen door and no more waiting! What an awesome worker and work ethic. Thank you so much for having such quality people in your organization. Mark you are the best! Thanks again!

Approximate cost of services:
$95.00
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Company Response

Thank you very much for taking the time to share your comments, Janice. We're so happy that Mark was able to exceed your expectations and reduce your wait for service. We're proud of our employees who - like Mark - always do their very best to make sure that our customers, and their screens, are well taken care of.

Stephen Upton from Whitchurch-stouffville
Stephen Upton from Whitchurch-stouffville
2 reviews Whitchurch-Stouffville, ON
10/10

Install Frone and back door screens

John is an amazing person. Very patient and took time to explain everything in detail and clearly. His workmanship in installing my screens is impeccable. Looking forward to enjoying my new screens.

Approximate cost of services:
$929.76
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Company Response

Thank you, Stephen, for taking the time to write this review. We have passed your kind comments along to our installer, John. We are so grateful for our employees, who set the benchmark for customer service in the retractable screening industry. Did you know that all of our installation staff have passed a criminal background check?

Katherine  from Schomberg
Katherine from Schomberg
5 reviews Schomberg, ON
10/10

Phantom Screens

Wonderful service! Both the person who came to measure and the installer arrived right on time, were friendly, courteous and professional. The installer did a beautiful job, making sure to leave no mess behind. We had a single screen door installed and double screen doors. We are extremely pleased with the service and the product. Best service we've had from any company in a long time, and our Phantom screen doors are great! Absolutely recommend them!

Approximate cost of services:
$1,400.00
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Company Response

Thank you very much, Katherine, for taking the time to write this review. We really appreciate hearing your feedback. We have passed your kind comments along to both Lou, who performed your measure, and Martine, who did your installation.

We are so grateful for our wonderful employees, who set the benchmark for customer service in the retractable screening industry. Did you know that all of our installation staff have passed a criminal background check?

Janice Ferguson from Oakville
Janice Ferguson from Oakville
1 review Oakville, ON
10/10

Installation of a Phantom screen door

Mike Campbell did an excellent job of installing my new Phantom screen door. He was on time and completed the job quickly with no mess to clean after. He has a great personality as well, and I totally recommend him for your installation!

Approximate cost of services:
$300.00
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Company Response

Thank you so much, Janice, for sharing your Phantom Screens experience with us. We have shared them with Mike, and he very much appreciates that you took the time to write this comment. It's a great time of year to have Phantom Screens installed. Our products are a fantastic way to eliminate the need for air conditioning.

Kevin Judge in Etobicoke
Kevin Judge in Etobicoke
3 reviews Toronto, ON
10/10

Door Replacements

Have used Phantom Screen for all our doors including a the double french patio doors....love them.
Gave them as a gift to our nephew...that's how much we love them. Great customer service. :-)

Approximate cost of services:
$500.00
What could this company do to improve their services?
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Company Response

Thank you so much, Kevin, for your kind comments. They are very much appreciated. We agree that Phantom Screens are a great gift idea. We now offer gift certificates in any amount and for any occasion to make gift giving even easier. I'm sure your nephew will love Phantom Screens as much as you do. Have a great week!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phantom Screens / Ontario Screen Systems Inc.

Phantom Screens/ Ontario Screen Systems offers a beautiful alternative to traditional insect screens. Manufactured in Canada, Phantom retractable screens disappear when not in use and come in a variety of colours to match virtually any décor, all while blending in perfectly with door trim to maintaining the home’s architectural integrity.

These screens can be cover all window types including casement, awning, single & double-hung, sliding and tilt ‘n’turn windows.

They are also customized for double french doors, swing in swing out doors, sliding doors, and oversized doors.

Motorized retractable screens by Phantom provide insect protection, climate control and solar shading without blocking your views.

Visit https://phantomscreens.ca/ and talk to a Screen Expert today.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
All of Phantom Screens, including retractable screen doors, windows and motorized screens
SERVICES
Our trained installation technicians and the Limited Lifetime Warranty ensure that Phantom Screens last a lifetime.
BRANDS
Phantom Screens, Phantom retractable screens
STYLES
PHANTOM DOOR SCREENS - Ideal for single doors, double-French doors, in-swing and out-swing doors, sliding glass doors, garden doors, tilt 'n' turn doors, oversized doors. For more details, please visit https://phantomscreens.ca/conduit/retractable-door-screen PHANTOM WINDOW SCREENS - suited for casement windows (in-swing and out-swing), awning windows, single-hung and double-hung windows, tilt 'n' turn windows, horizontal sliding windows. For more details, please visit https://phantomscreens.ca/conduit/retractable-window-screen PHANTOM MOTORIZED SCREENS - Motorized Screens cover all large application types, including balconies, porches and verandas, folding walls, picture windows, Roman archways, garage doors, large glazing applications. For more details, please visit https://phantomscreens.ca/conduit/wall-screens
SPECIALITIES
Once you've made contact with us at Ontario Screen Systems Inc., we will talk to you about your requirements and ideas you have. We’ll then take detailed measurements and prepare you an estimate. We'll also schedule an installation date with you. Depending on how many doors and window screens you order, most installations are completed within one day. However, before we schedule an installation with you we will take into account any manufacturing lead times when ordering your screens. There are a number of installation options for our large opening (manual and motorized) screens including fully recessed and surface mounted and so the time taken for installation will vary for every project. Our door and window screens, as well as our screens for large openings are professionally installed by Phantom-trained installers who will treat your home with care. Call us today and experience Phantom Screens.
WEBSITE
http://www.phantomscreens.ca
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
42
PAYMENT METHOD
Visa, Mastercard, Cheque & Cash
MEMBERSHIPS
ACMO, BILD, CCI, CSC, MBOT, RCC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.