It was inevitable. The furnace had a life span of 20 years and we were past that point. I called Peel Heating for a check up and after the assessment, the technician 'Dex' gave me the scenario and options. I decided to go with a replacement and met with Dave Green who provided all the information in simple terms that I could understand, made sense and offered a long term solution. Purchasing a new furnace/A/C is no fun, but working with Peel Heating made the experience palatable. The installation technicians arrived on time, were polite, very professional and they treated our home respectfully. Bradley, Kyle D and Kyle H were all friendly, fast, efficient and answered any questions I had. They each took the time to 'walk me through' what they replaced, how the furnace operates and how to change the filter. The service was excellent and Peel Heating will be back in the spring to ensure the new A/C is doing what it should. Furnaces cost a lot of money, but having top quality products and consistently excellent service along the way helps ease the pain. I highly recommend them.