Peel Heating And Air Conditioning

Formerly Peel Heating Service Experts
Heating & Air Conditioning
32 Selby Rd Brampton ON L6W 3L7
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Heating & Air Conditioning
Peel Heating And Air Conditioning
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93%

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Reviews for Peel Heating And Air Conditioning

Average customer rating:
9.3 10 (301 reviews)

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Daniel123 in Brampton
Daniel123 in Brampton
0 reviews Brampton, ON
0/10

Air conditioner repair

Called on Wednesday to have air conditioner looked at. Service call arrived on Thursday. Air conditioner is less than 3 years old and peel would not perform service until warranty was verified which was supposed to be first thing Friday morning. No return call received. I called on Saturday was given the runaround that it was the weekend and no one could help. Again a promise was made to get back to me first thing Monday morning and that I was now a priority. I had to have my husband call Monday afternoon and the customer service representative hung up on him because he wanted an answer to our problem. Today is Tuesday almost one week later and still no resolution to my air conditioning problem. Another service call has been arranged for today. I would definitely not recommend this company to anyone!!

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Company Response

I am truly sorry to hear that you did not have a positive experience with us. I'd like the opportunity to discuss this with you further. Please call me directly (905)733-8494 George McPherson, General Manager. I look forward to hearing from you.

Private User
Private User
Private User reviews Brampton, ON
0/10

Furnace Repair – Horrible Service

A few nights ago, my furnace started to make a buzzing sound. I quickly took off the cover and could clearly hear the sound was coming from the ventor motor. I turned the furnace off and called Peel Heating and Air in the morning. I mentioned on the phone what the problem was and I need someone to come out and repair it. I was told on the phone that they would charge for their visit, $139.000 to diagnose the issue. I asked if I would get that money back if I agreed to let them repair the furnace and was told no. I should have listened to my instinct and called someone else. But I was referred to them and thought they were reputable so I booked the tech.

The tech arrived. As per his direction, I turned on my furnace. We heard the buzzing sound. Then the tech turned to me and said "your ventor motor is gone". He then proceeded to say that it would cost $900.00 to replace it. He then said that, in his experience with these furnaces, it is likely that the heat exchanger will go as well and that would cost another $1000.00 to replace. I was baffled. He then said it would be best to consider replacing the furnace with a new one. Obviously I needed time to reflect whether to repair the unit for approx. 2K or buy a new one. So he left and took my $139.00 for a 5 to 7 minute discussion. Disgusting.

I called another company on Home Stars and as I described this very encounter with Peel Heating - without mentioning the company name - this other company said "oh you must have been working with Peel Heating and Air". The new company diagnosed my issue over the PHONE, with PICTURES they asked me to take and forward to them. I bought the replacement device, the new company's tech came to my house in the morning and fixed it in 30mins. For $500.00.

I called Peel Heating and Air to speak about my issue with this service. Its been 2 weeks and still havent recieved a return call.

1 of 2 people found this review helpful.
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Company Response

I am sorry that you did not have a positive experience with us. I'd like to opportunity to discuss this with you further. Please call me directly, George McPherson-General Manager (905)733-8494.I look forward to hearing from you!

Sarah &.
Sarah &.
5 reviews Mississauga, ON
8/10

Great maintenance service

Great maintenance service with the same person providing friendly and efficient care to ac and furnace (think it was Bruce). He did a great job, came in the time window and gave good care to our equipment. Thank you!

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Company Response

We appreciate the positive review for our technician Bruce....Thank you Sarah!

GaryK in Brampton
GaryK in Brampton
2 reviews Brampton, ON
10/10

Thermostat Replacement

Third time using their service, Ray the technician was thorough and detailed in investigating the issue and explaining the functions of the programmable thermostat. Straight forward honest and reliable service commencing with the ladies booking the appointments. Our go to company and any service issues.

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Company Response

"Honest & Reliable".....What a terrific review for Peel Heating and our technician Ray! Thank you Gary!

Carm in Mississauga
Carm in Mississauga
4 reviews Ottawa, ON
10/10

Duct Cleaning

Many thanks to Karan and Cane who did a splendid job cleaning the ducts. Very neat and tidy having left everything the way it was initially.
Will definitely recommend them to friends and relatives.

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Company Response

Thank you Carm for posting this positive review and recommendation for our duct cleaners Karan & Cane!

Sean in Brampton
Sean in Brampton
1 review Brampton, ON
10/10

Service

Burning plastic smell from my furnace! Called and Peel was here within hrs! Unbelievable fast, thorough and friendly service! Representitive explained the situation and my options! Would highly recommend and will use again!!

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Company Response

Wonderful review & recommendation for Peel Heating & Air Conditioning.....Thank you Sean!

Chris C.
Chris C.
3 reviews Simcoe County, ON
10/10

Maintenance

Dexter knows his stuff and is always friendly and informative. He replaced a failed TPR valve this last visit. He usually is the one in our area (Acton) to service our AC and Furnace.

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Company Response

Thank you Chris for the terrific review on the services performed by our technician Dexter!

Maria C in Mississauga
Maria C in Mississauga
1 review Mississauga, ON
10/10

New Furnace AC and Water Tank installed

We are beyond thrilled with our new Lennox system. The service techs, Bradley, Kyle, Marcel and Sadiq were outstanding and left our home only after all our questions were answered. The quality of this installation was night and day compared to our experience with Reliance (absolute nightmare).
Thanks again to Jason Rooker for all his assistance in getting us the right system for our home and to Ray Dass for his prompt and helpful advice. Professional, courteous and great team! Thank you guys!

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Company Response

You are very welcome Maria....Thank you for choosing Peel Heating & Air Conditioning to install your new Lennox system. I am happy that Jason, the installers and technicians all worked together to get your new system up and running safely and efficiently.

Denis MacDougall in Brampton
Denis MacDougall in Brampton
6 reviews BRAMPTON, ON
10/10

Annual Furnace Service

Anthony and Wes arrived on time and were thorough in their work answering all of my questions. Filter was replaced and humidifier pad checked. Furnace area left in clean condition.

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Company Response

Thank you Denis for leaving Peel Heating & Air Conditioning and our technician Anthony a perfect review!

Dino in Brampton
Dino in Brampton
1 review Brampton, ON
10/10

New furnace install

I had my new furnace installed today by Bradley&Kyle D,I was so impressed by the workmanship and their professionalism these two pro's showed. When job was completed the guys went over everything with me I was so impressed how clean the work area was,customer for life. Thanks and great job . I would also like to thank Norm Johnson for fitting me up with the proper furnace and escalating the install so I have heat the same day.Cheers

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Company Response

Thank you Dino for the great review and for choosing Peel Heating & Air Conditioning to purchase your new furnace. Its wonderful to hear that everyone involved (Bradley, Kyle & Norm) worked together to get your furnace installed same day with no hassles.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Peel Heating And Air Conditioning

It’s the Right Time to call Peel Heating and Air Conditioning! We've changed our look, but not our commitment to you. Peel Heating and Air Conditioning is now part of the Right Time Group of Companies and will continue to serve you as we have for years. Rest assured, we ...
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