We were replacing about 1000sq ft of hardwood and were looking for a contractor to install it. We wanted to make sure it was done right so we went to Homestars looking for companies with good reviews. I ended up speaking with Roy who took me through the whole process, had very competitive pricing and simply made us feel very comfortable. Roy is very detailed, as are we, so right away we knew that was the installer of our choice. I must say that the customer service is exceptional, calls are promptly returned and all concerns addressed. We purchased Mercier hickory hardwood from another supplier but since we didn’t have enough Roy gave us additional product at the same price. We installed the hardwood about 8 months ago and there are no gaps, squeaking or shifting. Initially we were upset about a few scratches in the floor. Roy gave us a matching stain but also offered to change any pieces. Living with a toddler we have now learned to accept any nicks and scratches that might happen. The floor looks absolutely fabulous! It’s very durable and still looks that same as the day we installed it. Very happy with the service we received and final outcome.
- Approximate cost of services:
- $5,800.00
- Company Response
Wonderful story to read. It's a pleasure to see the value we brought into your lives. In sure the floor will age beautifully along side of your toddler. Best of luck going forward and we await your future referrals or personal needs.
Thank you,
Dov Brandes
Invision Hardwood & Decor