Northwood Heating & Air Conditioning Co.

called them to check out our furnace based on the reviews of this place. The tech shows up, tells us that the pilot coil is burned out but the furnace may need replacing because the unit is over 25 years old.He bills us $150 for the call. He says he will contact us back when he finds the part. Fine, we wait two weeks no call. we call them, the receptionist says no workorder to be found. She says she will contact the technician and call us back................guess what? NO CALL BACK and Im out $150 and a broken furnace. THX NORTHWOOD FOR NOTHING!!!!!!!!!