Northwood Heating & Air Conditioning Co.

I was very impressed with the thorough nature of the estimate we received on the work planned. Their price was very similar to 3 other contractors we contacted.

The crew who did the job were quick and very tidy.

So far, the equipment has worked great for the first 18 months.

My only complaint would be regarding the manner in which Northwood dealt with the return of my rental water heater to Enbridge/Direct Energy. Somehow, either my tank or its paperwork got misplaced for about 6 weeks, so I was charged additional rental time on this tank. I think I could have returned the rental tank cheaper and more efficiently myself.

I recently contacted Northwood with a warranty related question regarding my furnace and they had a technician at my house within one hour of mly call. Now that's impressive!!