NewRidge Refinishing Group Inc.

Floor Laying & Refinishing
Toronto ON L4J 7L2
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Floor Laying & Refinishing
NewRidge Refinishing Group Inc.
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96%

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Reviews for NewRidge Refinishing Group Inc.

Average customer rating:
9.8 10 (447 reviews)

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Mel in Markham
Mel in Markham
3 reviews Markham, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Sebastian examined my floors and gave me a good assessment. He was very professional and did his best to accommodate my schedule, so I booked his services. He completed the job with tight timelines and I am very pleased with the results.

Approximate cost of services:
$1,400.00
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Company Response

Thanks Mel for the review. It was great working with you as well! I added a couple photos of this job for everyone to see. Go to Album "Mel L After Photos" in our Picture Portfolio section.

North York
North York
8 reviews Toronto, ON
10/10

Floor Refinishing, entire home, 5 bedrooms.

Update, It has been 3 years now and the floors look like they were just done, the material Sebastian used was the best. We love them and its the best decision we made. We are planning on doing our basement and they would be first on our list to call thanks Sebastian and Scott

We decided to remove all the carpeting and then refinish all of the hardwood thought our entire home. We met with 4 different companies and NewRidge and Sebastian provided us with the most accurate/honest information, professionalism, value and the rating on homestars was very high.

Sebastion was very knowledgable, appraochable and most importantly did the job himself. Scott also was very responsive to all of our questions.

We had a lot of damaged areas with razor cuts from the carpeting, pet stains from the previous owners, not to mention many other small areas that needed repairs. We were worried on how it would all turn out.

Sebastion was always on schedule, professional and responded to all of our questions and requests to correct a few items.

The floors turned out well especially in the areas of the damage which we were worried about. When call, he came back to adress a few items. We have only one outstanding item where the floor raised slightly in an area that was repaired with new wood in the dining room in the last month, but I have not had the chance to call them yet and I am sure it will be corrected as they are a team that truely believe in an excellent job and their focus on customer service is the best I have seen.

I would highly recomend them to everyone and would use them again without hesitation. You wont go wrong if you use them.

Thanks Sebastion and Scott!
We love our floors!
Well Done!

Approximate cost of services:
$5,000.00
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Company Response

Thanks Greg & Wendy for taking the time to write a detailed review. Sebastian recommended to wait and see what happens to the floor after the heat is on for a month. Considering the job was done around spring/summer there hasn't been a point where the heat would be on. If you're still having an issue after the one month period just send us an email and we'll organize a date. Thanks again.
Regards,
Scott

Sergio Pereira from Brampton
Sergio Pereira from Brampton
1 review Brampton, ON
10/10

Main floor hard wood refinishing

Matt and Scott were great to work with. They were always on time and helped us through every step of the way. After having several quotes and meeting with people they had a great price and friendliest service. The timeline they gave us was met with no delays just as promised. I would highly recommend them to anyone who is looking to get there floors done. A special thanks to Matt who did the floors they look great!!!!

Approximate cost of services:
$1,250.00
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Company Response

Thanks Sergio. We are glad that we can help with the logistics and coordination as we know this can be difficult. Thanks again for choosing our services and it was a pleasure working with you.
Warmest Regards,
Scott

Angela DeVries from Whitby
Angela DeVries from Whitby
1 review Whitby, ON
10/10

Living room floor refinishing

We were very happy with the work done by NewRidge Refinishing. They were able to start and finish the job all in 1 day. The price was very reasonable. We would recommend them to others.

Approximate cost of services:
$700.00
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Company Response

Thank you for the review Angela. It was a pleasure working with you.

S Bishop from Scarborough
S Bishop from Scarborough
2 reviews Scarborough, ON
10/10

Floors refinished

We are extremely plesed with the result of refinishing our floors and stair treads which were sanded, stained and varathaned. Sebastian was punctual, knowledgable and honest which is very rare. He explained what he was doing and discussed any issues as they arose. He communicated when he would be working each day and was prompt which was appreciated. The price paid for the work we had done was excellent. We would definitely recommend NewRidge to anyone looking to refinish their floors.

Approximate cost of services:
$2,300.00
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Company Response

Thank you for taking the time to write a review and choosing our services. It was a pleasure for Sebastian and I to work with you.

Regards,
Scott

Jen  from Old Toronto
Jen from Old Toronto
3 reviews Old Toronto, ON
10/10

New hardwood floor

We used NewRidge to replace our hardwood floor and were thrilled with their work and the result. Scott and Matt were incredibly helpful, responsive and available for our many questions and concerns and they did an amazing job. They were professional, careful, and diligent. Very highly recommended.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Jen & Amy for the review. Matt and I really enjoyed working with you. Hope everything went well with the move to your new home.
Regards,
Scott

suki garson from Hamilton
suki garson from Hamilton
1 review Hamilton, ON
10/10

Refinishing of Floors

Rooms were painted without drop sheets. The floors had basically been cast away as not worthy. I was amazed at the work !! Fabulous from rot and ruin to pure delight
Thank you

Approximate cost of services:
$1,100.00
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Company Response

Hey Suki,
Thanks for the review it was a pleasure for both Heath and I to have worked with you.
Warmest Regards,
Scott

Roland Schumann from Scarborough
Roland Schumann from Scarborough
1 review Scarborough, ON
10/10

Hardwood Floor Refinishing

After a few months of indecision we decided on Newridge Refinishing to redo our hallway and kitchen hardwood floor. Sebastian and his crew came and started the work as promised. We decided what colour our newly refinished floor should be to match the existing living room and dining room floor and left to run some errands.
It did not take long when we received a call from Sebastian asking us to reconsider our choice of stain.
He explained he was not happy with our selection and showed us on the freshly sanded floor his recommendation for a much better match.
Well, let’s just say you never argue with a truly experienced professional. Sebastian was absolutely correct and we were very pleased he was not only concerned but also pointed out a solution to the problem.
We also asked for a hard wearing hi gloss urethane and again he did not disappoint us with an application of three coats of professional basketball court urethane.
Needless to say, after two months of heavy traffic and a hyper dog running back and forth there is still not one scratch in sight.
My wife and I are more than satisfied with the professionalism, workmanship and attention to details of Sebastian and Newridge Refinishing and would not hesitate recommending them to anyone.
Roland Schumann

Approximate cost of services:
$1,300.00
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Company Response

Thank you Roland for your touching Review. I showed your review to Sebastian earlier today and he was very moved by your comments. We really love it when we can help make a small change in peoples lives for the better.
Thanks again,
Scott

Dianne Burnie from Whitby
Dianne Burnie from Whitby
1 review Whitby, ON
0/10

stairs refinished and painted

Good from Far. Far from good.
What started off as good, soured in a matter of 24 hours. Crew was rude and disrespectful. Left their lunch remains on the lawn, poured varnish remains all over the driveway and to top it off installed the banister and pickets incorrectly where the pickets had 2inch gaps between stair and banister. Painter complained more about how he was losing money than actually focusing on doing a good job. Left paint all over the stairs. "Fixing" the defficiencies meant adding caulking so we wouldn't see the gaps,which shrunk in a day. Tried to resolve constant difficiencies and unfortunately Scott and Gabor were non receptive and defensive. Was told what should have been a 2 day job was a 3 week job. VERY VERY unsatisfied.

Approximate cost of services:
$3,300.00
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Company Response

Dear Dianne,

Gabor and I are sorry you feel this way. Gabor and I apologize for the way you feel the workers treated you during the project and we will speak to them and bring up these concerns.

However, Gabor and I have been very responsive to your requests and Gabor himself has come over many times to do touch-ups. Most recently on Tuesday he came over to your house to settle everything up with you and you provided the final balance and everything was left on good terms.

If you feel that we did not treat you with respect then I don't know what to say but to apologize if we made you feel that way. Expressing them on a public form like this without talking to us about it directly leads me to believe you just want to vent. That is your decision and we respect that.

To anyone else reading this we can prove to you the work done was satisfactory and the client did confirm the work completed. If you want to see pics and references of this and other work Gabor did just look at our portfolio or contact us and we will be glad to provide them to you. Our expectations are to make every client happy and do the best job but we can't control other peoples emotions. Do we deserve a ten on this job probably not and that is ok we can't be perfect all the time but to give us a zero leads me to believe any other reputable contractor would have the same result at the end of this job. Please free to ask more details about this project and we would be more then happy to share the details with you.

Regards,
Scott
P.S. We added Pics of the stair case to our portfolio section. See the one labelled "Burnie Stair Case". We would be happy to hear about what you think. :)

Mark from Toronto
Mark from Toronto
2 reviews Old Toronto, ON
10/10

Hardwood Refinishing

We had our kitchen renovated and had to replace a tiled area with hardwood that needed to match and blind with the main floor hardwood. NewRidge patched our floor and sanded and re-stained the main floor.

Matt did a great job. He was on time everyday(even when it snowed on a Friday in Winter). Our place was very clean when he left the house each day. We were very pleased and highly recommend Matt and NewRidge.

Its been over 6 months and our floor still looks great.

Approximate cost of services:
$2,200.00
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Company Response

Thank you Mark for taking the time to write a review. It was a pleasure working with you as well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about NewRidge Refinishing Group Inc.

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing.com this will better ensure our receiving your request ***
After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became aware that as a home owner it can be a challenge to understand everything about the project you’re hiring for and to make the best decision for your needs.

I know as a home owner looking at a floor refinishing project you have concerns about the quality of the job, the time frame as well as the longevity of the finish so you can enjoy the beauty of one of the greatest assets of your home for years.

At NewRidge Refinishing we’ve learned and operate with the understanding that it’s not only how we start a project that’s important to you it’s also how we finish it.

NewRidge Refinishing is comprised of the best contractors in the industry that take pride in their trade, from the quality of machinery to the professional processes and the high standard for materials that are designed to give your floors a lasting finish.

We worry about all the details of preparation, protecting the area outside of the project, cleaning and completing so you can rest knowing that your job will be done as expected and on time.

We work with your general contractor if needed as well have recommendations should you need them to accommodate all of your project needs.

It’s great knowing what to expect and when to expect it when you choose NewRidge refinishing for your floor and stair refinishing needs.

Services Offered:
Hardwood Floor Refinishing,
Screen and Coat (aka "Buff and Coat"),
Stair Case Refinishing (including treads, risers, railings, spindles and stringers),
Stair Case Tread and Riser Installation,
Hardwood Repair
Hardwood Installation
Railing System Installation – Iron or Wood
Furniture Refinishing & Repair
Stair Builders
Laminate Floor Installation

Specialties:
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation

Some of the Brands we Use:
Fabulon Urethanes, Torcan Urethanes,Streetshoe Waterbase Urethanes,
Emulsion Urethanes,Bona Products, Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines

With operations in Hamilton & North Toronto we Serve the following Areas:

Hamilton, Brantford, Burlington, Oakville, Grimsby, Niagara Falls, St. Catherine's, Welland

Most GTA & York Region areas including Toronto, North York, Scarborough, Vaughn, Markham, Richmond Hill, Newmarket, Aurora, Georgina, Keswick

Durham County including Pickering, Ajax, Whitby, Oshawa & Brooklin

All of Simcoe County and Parts of Muskoka including Bradford, Innisfil, Barrie, Orillia

Kitchener, Waterloo, Cambridge, Guelph, Stratford, Fergus

Norfolk County, Haldimand County, Port Dover, Simcoe, Caledonia, Port Colborne

CATEGORIES
Floor Laying & Refinishing and Stair Builders
SERVICES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair Hardwood Installation Railing System Installation
BRANDS
Fabulon Urethanes, Torcan Urethanes, Streetshoe Waterbase Urethanes, Emulsion Urethanes, Bona Products,Minwax Stains, Benjamin Moore Stains, Sherwin Williams Stains, Dura Seal Stains, Pratt & Lambert Stains, Galaxy Sanding Machines
SPECIALITIES
Hardwood Floor Refinishing, Screen and Coat (aka "Buff and Coat"), Stair Case Refinishing (including treads, risers, railings, spindles and stringers), Stair Case Tread and Riser Installation, Hardwood Repair and Hardwood Installation
WEBSITE
https://www.newridgerefinishing.com
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
11
RETURN POLICY
Varies
PAYMENT METHOD
Cash, Cheque, Interac Bank Transfer, Credit Card
LICENSES
NA
MEMBERSHIPS
Baeumler Approved Company
LIABILITY INSURANCE
Yes
DIPLOMAS
Bona Craftsman Training School + NWFA Training
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
Price Varies. Please contact us for more details.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All workmanship is warranted for 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.