An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
NewRidge Refinishing exceeded our expectations. We asked New Ridge for a quote to install new hardwood in our dining room and living room as well as to refinish the existing hardwood in the hallway and family room and to refinish our staircase to match. We wanted to update the look. We were impressed with Sebastian's knowledge, experience and confidence that he could meet our expectations. New Ridge's quote was reasonable and we chose them based on Sebastian's visit and the positive reviews on Homestars. The reviews were correct. Scott answered our questions promptly from the business and scheduling aspect. The work was done in January 2014 and was completed in 5 days. Sebastian and his crew including Paul, Vinny and Joey were prompt and work was done on schedule. Sebastian was constantly present and involved and supervised all aspects of the work. He was very patient and took the time to answer all our questions throughout the process including choosing the stain colour. Sebastian treated the work in our home as if it were his own with close attention to detail. Sam and his son Antonio did an amazing job of painting the staircase spindles and risers. We are thrilled with the results and absolutely love the new look of our hardwood every time we walk through the front door. It feels like a brand new home. Thank you to everyone at NewRidge. You've done a great job!
- Company Response
Thank you Elizabeth & John for taking the time to write a review. I'll definitely pass the message on to all the guys. It was a pleasure working with you guys. Please pass our info along to family/friends looking to update their floors and stairs. Thanks again.