Reviews

10/10

In October 2018, I contacted Greg at Twintech to do a furnace cleaning. Greg discovered that my furnace, installed in 2006 by another company, had been installed incorrectly, leading to restricted air flow. The heat exchanger was also defective. As well, my furnace was too large for the size of my house. In my opinion, the biggest concern most of us have as consumers is that we have no idea of the quality or knowledge and experience of the technicians any heating and cooling company will send into our homes. I could have avoided having my 2006 furnace installed improperly (leading to early replacement), had I known about Twintech then. With Twintech you get it all. Because Twintech is a smaller company you can rest assured that the only technicians who will work in your home are Greg and his twin brother Grant who are co-owners and fully licensed and certified with over 30 years of experience in installing and servicing heating and cooling equipment. They are both friendly and personable and answer all your questions. Their workmanship is outstanding. We had a 2 stage, variable speed Goodman furnace installed. My wife and I noticed a difference in the heating and even temperature of our 2 storey home almost immediately. Our old furnace always heated too much on the main floor and too little upstairs. We are also impressed with how quiet the furnace is. Twintech's office manager, David Gergley, is equally friendly and not only gave us a competitive quote to replace our furnace (we sought other quotes), but also went above and beyond my expectations when he made arrangements with an energy audit company so that we would be considered for a grant from Enbridge and IESO. Needless to say, I give Twintech a 10 out of 10 and highly recommend them!

Was this review helpful?
Company Response

Thank you John and Elizabeth for such a wonderful review. We are pleased that you are very happy with your overall experience with our company.
We couldn't ask for a nicer customer to deal with!

Highest Regards "The TWINTECH Team"

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The product used was very good for stopping leaks. The price was fair. Eric the Technician was competent and friendly. Overall very good product and service. I would highly recommend their company.

Was this review helpful?
Company Response

Thank you Eleizabeth and John for the great review. Our team is happy to hear you would recommend us.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

NewRidge Refinishing exceeded our expectations. We asked New Ridge for a quote to install new hardwood in our dining room and living room as well as to refinish the existing hardwood in the hallway and family room and to refinish our staircase to match. We wanted to update the look. We were impressed with Sebastian's knowledge, experience and confidence that he could meet our expectations. New Ridge's quote was reasonable and we chose them based on Sebastian's visit and the positive reviews on Homestars. The reviews were correct. Scott answered our questions promptly from the business and scheduling aspect. The work was done in January 2014 and was completed in 5 days. Sebastian and his crew including Paul, Vinny and Joey were prompt and work was done on schedule. Sebastian was constantly present and involved and supervised all aspects of the work. He was very patient and took the time to answer all our questions throughout the process including choosing the stain colour. Sebastian treated the work in our home as if it were his own with close attention to detail. Sam and his son Antonio did an amazing job of painting the staircase spindles and risers. We are thrilled with the results and absolutely love the new look of our hardwood every time we walk through the front door. It feels like a brand new home. Thank you to everyone at NewRidge. You've done a great job!

Was this review helpful?
Company Response

Thank you Elizabeth & John for taking the time to write a review. I'll definitely pass the message on to all the guys. It was a pleasure working with you guys. Please pass our info along to family/friends looking to update their floors and stairs. Thanks again.
Regards,
Scott