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HomeStars  >  Plumbing in Toronto  >  Mr. Rooter Plumbing of GTA  >  Replacing sewer pipes in & outside of house
DJT012
DJT012
6 reviews Toronto, ON
2/10

Replacing sewer pipes in & outside of house

Mr. Rooter replaced our sewer line in and outside of our home. They did a good job of replacing the sewer line and completed the job in 3 days despite the cold temperatures outside. However, as a part of the job, they were to replace the cement on the floor. They did a horrible job in the cementing as they failed to fill the void with compacted gravel or similar material before pouring the cement. As a result, we have hired a contractor to excavate the cement in the basement bathroom as it has collapsed after only a week! While excavating the contractors have uncovered coffee cups and pop cans inside the floor of our bathroom and have commented on the shoddy job performed by Mr. Rooter. Totally unprofessional work! I would have expected more when you pay northwards of $12K to do the job. We never had an issue before, but will now no longer utilize Mr. Rooter for any of our needs.

Approximate cost of services:
$12,000.00
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DJT012
DJT012
6 reviews Toronto, ON
5/10

Replacing sewer pipes in & outside of house

Mr. Rooter replaced our sewer line in and outside of our home. They did a good job of replacing the sewer line and completed the job in 3 days despite the cold temperatures outside. However, as a part of the job, they were to replace the cement on the floor. They did not do a particularly good job in the cementing as they failed to fill the void with compacted gravel or similar material before pouring the cement. As a result, the cement has collapsed in our basement bathroom. To fix the bathroom correctly, we now have to break the poor cement job and start the job over which has resulted in greater expenses. I would have expected more when you pay northwards of $12K to do the job. Although we have used Mr. Rooter for other jobs such as installing toilets or replacing complex faucets, I would not use them in the future when the task involves anything other than pure plumbing.

Approximate cost of services:
$12,000.00