Mr. Rooter Plumbing of GTA

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FRANK ON THE DANFORTH
FRANK ON THE DANFORTH
13 reviews Toronto, ON
10/10

Cast waste pipe split going into the basement

Plumbing review in Toronto

This is the 3rd time I have used Mr Rooter in less than 2 years. They come to your house 24 hours a day, 7 days a week even on holidays at no extra charge as I learned that on the Family Day Long Weekend in 2009. There is no hidden costs and quotes are free.

When I bought my house 2 years ago I was told the cast waste pipe that goes up to the second floor and into the cement basement floor should be replaced. Well 2 years later it started leaking into the basement. Mr. Rooter came out at 9am as I requested, gave me a quote and did the job that day. Justin the plumber was very good, friendly and I even had him look over some other things in my house and changed the shut-off valve while he was here. As well as a great job Mr. Rooter guarentee's all there work and and issues that you may have are dealt with immediately. I am very happy with this company and will continue to use them.

Approximate cost of services:
$1,900.00
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Company Response

Dear Frank,

It is great to hear that you were so pleased with our service! We very much appreciate your kind review.

Thank you from The Team at Mr Rooter Plumbing.

Previous versions of this review:

FRANK ON THE DANFORTH
FRANK ON THE DANFORTH
13 reviews Toronto, ON
6/10

Cast waste pipe split going into the basement

Plumbing review in Toronto

This is the 3rd time I have used Mr Rooter in less than 2 years totaling almost $6000.00. I have to say that their response time and customer service is great. The last Plumber that showed up, Justin was very good, and I was very happy with his work.

Where I have the problem with Mr. Rooter is the cost of this repair. I was told that the job would be a full day job, so I expected it to be high as the last full day job I had done was 3 guys digging an 8 foot hole in my front yard, replaced 8 feet of clay pipe and adding clean-outs and they snaked my pipe for almost an hour. On this job I was quoted the price in the morning but it never started till 12:30pm and ended before 6pm, with 1 plumber. The job consisted of breaking a fairly thin cement slab in my basement digging probably 2 feet down, cutting the pipe and removing it including 5 feet of exposed cast pipe that was running up my basement wall. He tied into the original cast pipe about a foot from the ceiling in the basement. The supplies to do this job were very minimal. The hole was filled with dirt and I was left to re-cement the basement floor

Total cost including abs pipe, 1 clean-out, 90 degree abs and 2 connectors

5.5 Hours = $2365.00 (before tax) = $430 / hr ( 1 guy )

I deal with skilled contractors all the time in fact when the plumber was here I was having new flooring put in my house so I do see different types of bills in different trades from plumbers, electricians etc.

I had my 1st and 2nd floors completely rewired in my house 2 years ago, 4 guys for 4 full days for $4500.00 so what makes a plumber worth $2300 for 5.5 hours.

Frank Giddings
fragid@rogers.com

Approximate cost of services:
$2,300.00