Such amazing service!! We called Mr. Rooter on a Sunday afternoon as we were not getting any cold water to the upstairs bathroom meaning we couldn't use our shower or flush the toilet. Within an hour of calling, Rick was at our house and was able to quickly asses and fix the problem. He explained everything to us and even made suggestions for future improvements. The fact that we were able to get someone to help us out so quickly was amazing, especially on a Sunday, and we were so grateful for the incredibly efficient and professional service that Rick provided for us. Would definitely call Rick and Mr. Rooter to come back and help us with any future issues or work that needs to be done. Can't say enough good things about our experience. Good customer service is hard to find but Mr. Rooter is the exception!
- Approximate cost of services:
- $100.00
- Company Response
Hello Shauna and thank you for sharing your positive experience with Mr Rooter and our technician Rick. We are continuously striving to maximize out customer loyalty and are happy to hear that Rick displayed just that for you! We take pride in excelling with our customer service and are proud to have extended that you! Thank you for choosing Mr Rooter and have a great day!