Fix outdoor plumbing (replaced collapsed trap)
The Good, the Bad and the Ugly.
The Good: They came very quickly, were very nice and professional and fixed our outdoor plumbing within 48 hours on the weekend.
The Bad: They did warn us there might be more work and once they were done, said it would be another $4,000 to replace the plumbing, damaged by roots, all the way to the street. I asked to see the camera and they showed me a number of hairline roots that were “ticking time bombs”. We live in a nice house, but have had a bad few months for money and told them we couldn’t afford it right now. Plus, it didn’t look that bad to me.
The Ugly: The next day, our toilet overflowed with sewage again. This time, my wife called the city to see if they could do anything. They came by quickly, did an inspection and found the problem with the roots was clearly on city property, not our property. I asked them directly and they said that fixing the pipes on our property would not have fixed the problem, it was clearly a city problem and we would have been ripped off 4K. So I’m really thankful my wife saved us all that money and I’m not likely to use Mr. Rooter again.
- Approximate cost of services:
- $3,000.00