HomeStars  >  Duct Cleaning in Surrey  >  Michael A Smith Duct Cleaning
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
87%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Quote Requests and Reviews.
Reviews by rating (past 12 months)
4
0
0

Reviews for Michael A Smith Duct Cleaning

Average customer rating:
9.7 10 (9 reviews)

Sort by

Nick Petrie in
2 reviews Burnaby, BC
10/10

I recently had Michael A. Smith Duct Cleaning in to do our house. Our Furnace is a 35 year old Lenox work horse and the ducts had seemed dusty. Kevin and his team came through our house quickly and professionally, cleaned out many of our ducts that we hadn’t realized were full of dust, brought to our attention the state of our filters and were very unobtrusive. They were very knowledgeable and pleasant to work with and the price was fantastic. I would not hesitate to recommend them to anyone looking for duct cleaning and in fact after having used them I think we will start scheduling cleanings every year or two going forward.

Job Price
Was this review helpful?
Company Response

Thank you for your business Nick.

Elaine
1 review Surrey, BC
10/10

These guys were great. On time arrival and straight to work. They were fast and efficient. I would highly recommend Kevin Smith and have done so on our neighborhood facebook page. The best part is that the job came in under the quoted price and it was $200 cheaper than the company we had used previously. See you in 2 years and thanks again,

Job Price
Was this review helpful?
Company Response

Thanks Elaine,
We pride ourselves on good, honest work at a fair price.

managerlms3215
1 review Vancouver, BC
10/10

The crews were very professionals, punctual,polite with the residents, did a very good job.

Job Price
Was this review helpful?
Company Response

Thank you for this feedback,this information will be passed on to the technicians.

Michael

jimueland
1 review Langley, BC
10/10

They arrived on time and spent more time on the job than we contracted for at no extra charge.
Some duct hoses were not connected in some of our units and they looked after them again at no increase in our quoted price. Good crew, would recommend Michael Smith to anyone, especially Condo units like ours, we have 72 units plus a Clubhouse, best price and staff were excellent.

Job Price
Was this review helpful?
Company Response

Thanks Jim

Gordon Phinney from Vancouver
7 reviews Vancouver, BC
10/10

Our strata needed to have their dryer ducts cleaned and the company we had previously used was unavailable.
Michael A Smith was available, fast, efficient, and they were very respectful of peoples property and kept any nuisance to a minimum.

Job Price
Was this review helpful?
Company Response

Thank you Gordon, We always try to do the work with the least disturbance to the residents.

Karen R. from Surrey
1 review Surrey, BC
10/10

Shaun did a very thorough job of cleaning our ducts at a competitive cost. Cleaned stub ducting that was totally missed during previous cleanings by other companies. On time, friendly, careful, effective, and knowledgeable. How can you ask for anything more? I would highly recommend this company based on this service visit.

Job Price
Was this review helpful?
Company Response

Great, thanks Karen

Michael in Delta
27 reviews Delta, BC
8/10

When we moved into our new house (40 years old) it needed the ducts cleaned. I contacted about five companies before finding about Michael A Smith. Some used cleaning methods I knew to be sub-standard. Some would not come because they refused to go down into a crawlspace. Some gave ridiculously high quotes.

Michael A Smith did a great job with the best cleaning methods and charged a fair price.

Job Price
Was this review helpful?
Company Response

Thank you for your business Michael.

Lisa Richardson from Port Moody
2 reviews Port Moody, BC
10/10

Satisfied with service and would be happy to recommend them to family and friends. Friendly sales people clean and well mannered ! Good job to them . If we weren't moving to another province we would hire them again for a yearly duct cleaning .

Job Price
Was this review helpful?
Company Response

Thank you Lisa.

Matthew Ryan in Burnaby
3 reviews BURNABY, BC

First Review

9/10

I had a big problem in the Condo which I live in regarding the dryer duct which we felt was not getting enough air and therefore, was taking much too long to dry a reglular load of clothes. A normal 1 hour cycle would take at least 2-3 hours and the external duct cleaning is done every year on this building but not internal. Apparently it is a more complex problem getting it from the inside but this company installed a "booster" fan which forces more air out and helps out with the drying process. It is not perfect, but it has cut down on our costs and the drying time of clothes now. The only downside is that the fan doesn't shut off with the dryer and goes on by itself periodically. Fortunately, the noise is not too bad. They were quite frlendly and also thoroughly cleaned the inside of the dryer also.

Job Price
Was this review helpful?
Company Response

Thanks Matthew, Hopefully the booster fan is still working well for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Michael A Smith Duct Cleaning

Our Michael A. Smith Duct Cleaning (MAS) team currently comprises 18 highly skilled technicians with support & management staff with decades of collective experience within the air duct cleaning marketplace. This experience assures effective cleaning results and unparalleled commitment to quality of customer service and satisfaction.

The MAS team has an inherent understanding of the industry and the technology. We take pride in our work and use modern and powerful commercial duct cleaning equipment and industry proven methods and procedures.

Our trained and very experienced Service Technicians are committed to completing each and every duct-cleaning project to meet NADCA high standards of workmanship in a safe and professional manner. This means that when there’s complex cleaning work to be completed on air ducts, HVAC systems or dryer ducts, we’re ready to meet the challenge.

Our current full range of (NADCA certified) services includes:

CATEGORIES
Duct Cleaning
SERVICES
Dryer vent cleaning Booster fan service and install Restaurant Kitchen Hood Cleaning House Furnace Duct Cleaning Multi-Unit Hvac System Cleaning Multi-Unit Dryer Duct Cleaning Industrial Plant Clean up
WEBSITE
http://www.masduct.com/
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard
LICENSES
NADCA CERTIFIED,
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.