Master Concrete & Interlocking

Concrete Contractors
6080 Bell School Line Burlington ON L7M 0P2
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Master Concrete & Interlocking
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82%

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Reviews for Master Concrete & Interlocking

Average customer rating:
8.4 10 (55 reviews)

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Karol in Burlington
Karol in Burlington
1 review Burlington, ON
10/10

Stamped concrete driveway, front walk, porch, side walk, patio, retaining walls

Master Concrete did my driveway, front walk, porch, side walk backyard patio & retaining walls for my garden. They were always on time & the workers are very professional. They made great recommendations along the way & made sure everything was done beyond our expectations I would highly recommend Master Concrete & their team. If I could rate higher than a 10 I would. I'm so glad I made the right decision to choose the concrete specialists for the job!

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Company Response

Thank you for your lovely review :) It's very kind of you to take the time to post it. It's always great to hear positive feed back. have a great summer and enjoy your Master piece!
Lucy And the Master Concrete Team.

Jean in Mississauga
Jean in Mississauga
1 review Mississauga, ON
10/10

front and back garden aggregate concreting

Hercules and team replaced our interlocking, fixed a leak at the front step and concreted the the whole front driveway. An excellent job which made it easier for us to call again to concrete our back garden and sides.
The team was extremely helpful, listened to our request and there was no quibbling about minor changes and adjustments from the contract. Their professional attitude and outstanding results makes them first choice for concreting work. We would highly recommend master concrete to anyone wanting concreting work.
Michael and Jean

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Company Response

Thank you for your lovely review :) It's very kind of you to take the time to post it.
Lucy and the Mater Concrete Team.

msamra in Burlington
msamra in Burlington
1 review Burlington, ON
9/10

New driveway/porch/steps/walkway/patio

Hercules was very knowledgeable and patient during the entire renovation process. He met with my family and I three times before we began the project to ensure we were happy and knew exactly what we wanted.
We went from an older interlocked driveway and concrete steps/porch that was falling apart to a new, chic exposed aggregate driveway with stamped borders, exposed walkway and patio. Stamped concrete for the front porch and steps- I love it.
We’ve received many compliments from family and neighbours.
I wasn’t around a lot during the work process but my mom said the guys were okay and there were no issues.
Overall, Hercules and Master Concrete were a great choice for us, they were finished in a timely manner and I am happy with the results.

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Company Response

Thank you for your kind review it was a pleasure working with you.
Lucy and the Master Concrete team.

Lucio in Oakville
Lucio in Oakville
2 reviews Burlington, ON
10/10

Poured concrete around pool and front walk away

Hercules and his crew did a great job! Very professional and on time. They did what was agreed upon. Any minor changes in the plan, he made it happen and at the same time didn't "nickel and dime" you like most contractors and other professionals would. If there was an issue with the work he would address it, no question asked. I would recommend them to anyone.

Lou

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Company Response

Thank you for your business and your review it was a pleasure working with you. Have a great summer enjoy your new back yard.
thanks again, the Master Concrete crew.
Lucy

Lindsay in Toronto
Lindsay in Toronto
1 review Hamilton, ON
10/10

Exposed aggregate driveway/steps/porch/walkway

Herc and his team were great! Always responded to emails/phone calls...they were away for a few days but let us know before they left. They helped with the design and the step to our front porch looks great! There was a little hiccup during the process but it was dealt with efficiently and we were pleased with the results in the end.

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Company Response

Thank you Lindsay,
You and George were a pleasure working for. We appreciate your business and this review. Your project looks amazing and having a heated Driveway is perfect for our weather here. Enjoy
Thanks again,
from the Master concrete crew.
Lucy

Paul from Burlington in Burlington
Paul from Burlington in Burlington
1 review Burlington, ON
10/10

Patio and walkway

My wife and I are so pleased with the finished patio and sidewalk. Herc and his team are easy to work with and they were able to take our idea and create our dream patio that we saved up for years to buy. Lucy the office manager guided us through the process and even though weather put the season behind she was able to get the job done sooner then expected. I would recommend using Master Comcrete for product, service, reliability and clean up.

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Company Response

Thank you Paul, it was a pleasure working with you. I am so happy your pleased with your patio and sidewalk. Thank you for your kind words.
Thanks from all of us here at Master Concrete.
Lucy

Private User
Private User
Private User reviews Mississauga, ON
10/10

The nicest walkway in the neighborhood!

Master Concrete provided us with exceptional service from the time they came out to give us a quote, to the final sealing was put on the walkway. They listened to our ideas and if we were unsure about something, they provided us with good recommendations. They designed the most beautiful walkway for us. We ended up going with an aggregate walkway with patterned concreted trim. It looks so sharp. And the colours they helped us pick really provide our home with beautiful curb appeal! Hercules and his team were always accommodating and clearly know what they are doing. If you look at other walkways in our neighborhood, they don't even compare. If you want a beautiful walkway, look no further than Master Concrete!

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Company Response

Thank you for your kind words. We are very happy your loving your new walkway.
Thank you from everyone here at Master Concrete.

Chow in Burlington
Chow in Burlington
2 reviews Burlington, ON
10/10

Stamped concrete walkway and steps

Master Concrete and your friendly, skilled workers did a wonderful installation of stamped concrete at my house. The selection of colours and patterns were excellent as I replaced my steps and sidewalk. I am very pleased how the project has stood up over time. Hercules in particular has been very helpful especially with advice about care of the
concrete. The crew also helped to repair concrete around a drain that is in my driveway which I very much appreciated. Thank you!

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Company Response

Thank you for your review. We are very happy that your happy with the work we completed at your home. We try to help in anyway we can to put a smile on our clients faces.
Thanks again.
Lucy & the Master Crew

T. Smith from Milton
T. Smith from Milton
3 reviews Milton, ON
10/10

Concrete driveway with stamped concrete border and concrete steps

Based on recommendation from a satisfied customer and review of online comments we selected Master Concrete for our project. There were a couple of communication issues prior to the start of the project. Once on site in April 2017 Hercules and his hard working crew completed the project efficiently and to our satisfaction. It looked great. A year later the driveway remains in excellent condition.

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Company Response

Thank you for taking the time to write this review. It was a pleasure working with you Mrs. Smith.

Private User
Private User
Private User reviews Mississauga, ON
0/10

Exposed concrete pool deck, patio, front walkway, porch

Having successfully used homestars.com for various house projects over the last few years, we once again used homestars.com reviews to narrow down our search for a concrete company last spring. We extensively researched and interviewed owners Hercules and Lucy, and even spoke in person with former clients to ensure Master Concrete was the best company to do the job.
Much to our dismay, our experience with Master Concrete went from concerning to disastrous when it came to installation. Not only did Hercules fail to execute our front walkway as we specified to him in person, his team’s power-washing and cleaning process left us with over $8,000 in damage to our property. When we had Hercules back to survey the incorrect installation of our walkway, he became very animated, blaming us for the faulty framing and pour. He also failed to acknowledge and take responsibility for the extensive damage his team caused to our property, and even suggested we fabricated the over $8,000 in repair quotes we provided Master Concrete shortly after the damage occurred.
Overall, our experience with this company was very disappointing; therefore, we cannot recommend Master Concrete.

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Company Response

Let this post and response be a lesson for us all. This is what happens when home owners want to save money by forming the area themselves. They make the mistake and then the company pays for it in the end. There are always two sides to a story. We learned a lesson with this client (Elizabeth). From now on we form and install all are work and we guarantee it. We will not pour concrete for anyone unless we have formed it ourselves. When you want to install exposed aggregate you need to know that, when washing with the power washer things will spray and get dirty. We do our very best to cover everything up but debris can still get through with the wind. We suggest the client to also cover up things they don’t want to get sprayed. With this client we poured the concrete, we washed it, we cleaned up and everything was fine. Then, I asked for final payment. (All contractors will understand this.) So once payment was asked for the client first said it was on its way. A day or two go by and she decided to send an email to say we destroyed her new sunroom, door, deck and the list went on. The client knew we were coming to pour the concrete so why did she not wait a week until the concrete was all completed before having another company install the sunroom? Having multiple things being done in a back yard you need to know which one to do first. For example, if you’re installing a hot tub you need the concrete pad first then the hot tub placed. In this case the concrete should have been poured before she had the screens put up. We would have recommended that the concrete was done first to avoid any issues of overspray when washing the concrete. The client then went ahead to get some quotes for the repairs that I requested, since we were not allowed to go repair or power wash the areas she said were damaged. She had forbidden us to enter her property. She replied to me with one quote from each of her contractors to rip out and replace bran new NOT repair or clean but to replace everything. It was in no need of replacement but like they say “customers are always right” “No they are not”. I asked her for three quotes for repairs and she sends me one of each area she claims was destroyed, the sunroom, the screens, deck and the door. I told her that she could go ahead and replace everything and we would pay the contractors directly from our account. She could hire who she wanted to replace everything, but her bill would stay the same. She of course said “NO” she wanted everything discounted and she would pay the contractors herself. She wanted the discount because she had no intentions on replacing anything. Just a good wash and the areas would be clean. Something we would have done, but she would not have it. This client was hard to deal with right from the beginning and we did everything she asked from us. Once the payment was asked for, first she says it’s on the way and then we receive an email with all the problems she sees with it. She had every excuse to get the discount. She got her way and I gave her the discount so it’s still a surprise to see after a year she would post this. If we had not given her the discount I could understand this post, but for us to take the loss of over $ 8000.00 and then still receive this post like this, makes me regret not taking her to court. I should have taken this lady to court. I would have had a good laugh with the judge on the way she manipulates and cons people. It was the beginning of the season 2017 and I said to myself “never regret being a good person to the wrong people, your behavior says everything about you and their behavior says enough about them”. I could take her to court now to get this post removed but, we all have to take the good with the bad. We all know we are all different and some people are just here to hurt others and are hard to please. They usually live very negative lives. God Bless her and her family. I hope she sees the light one day. I believe Master Concrete and the crew did everything in their ability to please this client. Taking a loss like we did in this situation has helped us make the decision to ONLY take on jobs that we can start right from the beginning and complete it. Scammers like Elizabeth these should also be shown to the public. There should be a site for contractors to go to and comment on their experiences with the clients. Maybe I should invent the site. Thanks for reading.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Concrete & Interlocking

Owned and operated since 1996. Specializing in All Concrete & Interlocking.
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