Metro Greenscape Inc.

They do beautiful work! I had searched for a company for several months before I found metro greenscape. All of the other companies took forever to respond, never showed up for the initial appointment or didn't follow up after our meeting. With metro greenscape, that never happened. They always responded immediately. I love the craftsmanship of my firepit and new deck! Recently I hired them to do my lawn maintenance and they do a perfect job each time.

Pros: beautiful finished product, Contentious workers, great people, timely work

Cons: more expensive than other places

Darin came out to our house for a consultation for landscaping of our mess of a back yard, and potentially our front. Once he was aware of our small budget (we're first time home buyers!) he was able to address each of our concerns with a resolution that we could implement ourselves. They will be helping us with the design of our projects, supplying us with step by step guides on how to do everything we discussed (install french drains, build wood retaining walls, use a Dingo to move large piles of dirt plus more!). We are so excited to see the designs and get started!

We contracted with Metro Greenscape in December of 2015 for three-phase outdoor project priced at just under $100,000.00 1) building an 8 foot retaining wall to stabilize our home (built on an extreme slope causing settling issues) including proper drainage installation, irrigation retrofit, grading, addressing slope issues and drainage along the sides of the home and new fence installation along the top of the retaining wall; 2) upper deck expansion; 3) installation of a paver patio, fire pit and back yard grass; and 4) upgrade on front yard landscaping, including irrigation retrofit. We chose Metro for warranty guarantee.

The project began in January, 2016 and we experienced delays on a projected 6 week project from the onset with construction managers not having blue prints (caused a shortage in our back of 18"), construction managers not being on site and turnover of employees. By the end of April, Metro still had not completed beyond 90% of the contract, yet continued to request payments for services, when remaining work not yet completed exceeded what was due.

After several attempts to get Metro to complete the project, on April 29, 2016, we contacted an attorney to work on our behalf to address finalization of contract commitments, including a final walk through and punch list of items yet to be completed/corrected. Metro Greenscape responded with an attorney, who despite negotiating since April, has consistently not responded in a timely manner, and has yet to provide an agreeement for completion of work and remedy of issues with quality of workmanship. Some issues include:

1) Improper sloping of back yard to retaining wall. Wall exceeds height of home foundation
2) Ineffective irrigation - causing failure to thrive of grass in back and bushes in front
3) Improper installation of firepit and not to code - with GFCI in inaccessible area
4) Loose fence along top of retaining wall
5) Leaks throughout underdecking of new deck
6) Lifting of pavers and cracks over 1/2" as a result of improper compaction
7) Improper drainage, causing erosion along the North side of home and along the new retaining wall

What we are requesting still to this date:
1) Provide all project permits
2) Proper Install fire pit per manufacturer
3) Repair slope of back yard to 2% and ensure proper drainage
4) Repair all pavers lifting issues and ensure proper drainage
5) Repair patio deck underdecking to alleviate all leaking
6) Repair existing irrigation to ensure adequate for front and back areas
7) Repair loose aluminum fencing along retaining wall and vinyl fence damage
8) Address drainage on North side of home and erosion
9) Written Warranty Guarantee

After nearly 40 years of home ownership and home improvement projects, I have never experienced the level of commitment, communication, professionalism, craftsmanship and customer service that we recently enjoyed with Metro GreenScape. When my initial on-line inquiry was responded to by the owner of the Company himself, I felt that there would be a genuine commitment to earning my business. I also scheduled appointments with 4 other landscape companies. It so happens that Metro GreenScape was our first appointment. After that meeting, all other appointments were cancelled. We knew then that we would be working with the best in the business in this area. At every turn, our decision was confirmed. From communication, design, on time performance and flawless execution while always mindful of our budget, our every expectation was exceeded. Our project included a massive hardscape and softscape as well. The level of craftsmanship is extraordinary. Metro GreenScape has transformed our property into the talk of the neighborhood and has literally stopped traffic as people inquire as to which company completed this work. No amount of marketing speaks louder or with more integrity than a satisfied customer. Landscape design and installation services are plentiful in the Charlotte metro area but if you are interested in working with only the finest on every level, look no further than Metro GreenScape.

I have used MetroGreenscapes for more than 10 years. In that time we have done two major multi-faceted projects which included hardscapes. I have also used them for smaller jobs as needed, and finally it became obvious that using them for maintenance as well made the most sense for consistency and simplicity. I don't have to remember to do anything; it's all set up and they take care of it. Darin is a genuinely good guy, and he has a great staff. When doing large projects for me, they take my ideal vision and come back with some modest version of that which fits my budget. I'm incredibly grateful to have such beautiful surroundings, personalized to my tastes.

My involvement with Metro GreenScape centered around a community project for Carolina Breast Friends with the construction of a healing garden. Their attention to detail and commitment to the client to deliver everything that was promised was exceptional. They are fair and honest people that can be trusted. The work they produce is of the highest quality.

After living in a row house in NYC, I was eager to move into a house with a nice yard with real grass! However, as I began trying to maintain the lawn - I discovered in a hurry that it was not the same task here in NC as it was in upstate NY where I grew up. I was quickly ready to get a landscaper to help me out. I had picked up Metro's card while at a southern living convention. I would say that every single one of the people who I have worked with in regards to my lawn has treated me like a best friend. From the time you walk in the door of the offices, to the time that someone does labor at the house - they are all so professional and really work to make me happy. They are just plain great people. And their work speaks for itself. I live on the lake. If you were to drive around our part of the lake, you'd notice our yard because it's the one that stands out! It's the lawn I have always dreamed of. They took this nasty old clay that I could not get anything to grow in and made it into a lush paradise. The previous owner visited and said, "Whoever does the yard is great, I never saw it look like that!" Honestly, I can't imagine why anyone would go anywhere else. These guys are just plain amazing. I love Metro!

After purchasing an older home in the Montebello neighborhood of Charlotte, my wife and I met with several landscape architectural firms in the area to assist us in designing a $200,000 complete remodel of the pool and patio area including the addition of an outdoor fireplace, kitchen and raised cabana off the back of the pool area. We asked each firm to draw a conception that introduced new, modern features but also blended in with the 30+ year old stone work on the front of the home as well as the signature 20’ high x 8’ wide fireplace in the great room. Metro GreenScape’s design work far surpassed the other bidders and showed that they truly understood our vision and were the right “partner” for this project.
Throughout the project, Darin and his team at Metro GreenScape were extremely helpful in discussing options along the way that we hadn’t initially thought of on the project. Ideas including adding a high stone backsplash to the outdoor kitchen to hide view of the only home visible from the pool deck, as well as adding a high wall water feature to the pool coping that doubles as seating in front of the fireplace and includes a water feature viewable from the master bedroom. We were extremely impressed with the professionalism and ideas from the entire staff, from the job foreman to the guys doing the mortaring who came up with the idea to whittle the wood on the cabana and fencing to give it an aged, cabin look that fit in perfectly with the rest of the cedar home.
I would highly recommend anyone who is considering an outdoor living space project, big or small, to contact Metro Greenscape and see if they are the right partner for you.

New Old Homes has worked with MetroGreenscapes on several projects and always found them to be highly professional, well versed in what they do and also very competitive in pricing. Our mutual clients have also been impressed and our projects have turned out absolutely beautiful. We would certainly recommend MetroGreenscapes!

We used Metrogreenscape to create an outdoor living area for us about 5 years ago. It was the best money we have spent on improvements on our house. The quality of the work has great, the employees were respectful and prompt, and it was just a great experience. I would highly recommend Darin and his company without hesitation.