We had Larry's painting come out to quote on our home exterior paint work. They were middle of the road price wise but gave us a pack of references and information on the paint they would use etc so we went with them. We live in a brick century home so the only painting is the trim and windows. The paint was so old that it was falling off in big chunks by itself down to bare wood, they quoted scraping off the old paint before priming. We confirmed this would be done at the time of quote and when they started. We explained we didn't want lumpy old paint under the new paint. They agreed that that would be a shoddy way of doing things, and that wasn't what they would do. Unfortunately, it was exactly what they did, they primed the front of our home before the old paint was removed. We called them to try and rectify this, assuming they would tell us it was more money etc.. but NO, they told us they wouldn't continue with the work and were holding $925.00 of our deposit for the two cans of primer and 7 hours labour! They made no attempt to fix the situation or carry on.