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J Austin Antiques

Cambridge MA 02139
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HomeStars  >  Antique Retailers in Harvard  >  J Austin Antiques  >  Purchased a necklace - turned out it wasn't what they said it was!
TessH in Minneapolis
TessH in Minneapolis
1 review Minneapolis, MN

First Review

0/10

Purchased a necklace - turned out it wasn't what they said it was!

Horrible, horrible customer service! Great 'service' when they were selling me a necklace, but once they had my money, they were awful to deal with!!! Before taking my money, they were more than willing to answer questions; afterwards, they just dropped off the face of the earth and then, when they did answer, didn't know anything about the piece they had sold. Their descriptions were inaccurate ( I brought it to a professional antique appraiser) and the owner was rude and condescending. He even was giving misinformation about the meaning of French hallmarks! Please don't give them your business!!

Approximate cost of services:
$1,200.00
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