The supply pipe to our shower/bath was leaking behind the tile shower wall. John was very helpful right from our first telephone contact, and after reviewing some photos we had e-mailed him, he assured us that he could perform the repairs from the other side of the shower wall rather than having to break open the tile shower wall. John installed new fixtures in place of the leaking old ones, again without having to break any tiles. He also replaced the galvanized pipe from the shower/tub diverted valve to the shower head with new pipe, which resulted in much better water pressure. John was very knowledgeable and courteous, as well as being very responsive and efficient. We are very satisfied with the work he did.